Title: Club Shop Sales Associate
Status: Part-time, hourly
Compensation: $20/ hr
Schedule: Tuesday - Saturday
Remote options: In-person only
Location: The Washington Athletic Club, 1325 6th Avenue, Seattle WA 98101

As the nation’s premier athletic club, the Washington Athletic Club is not simply a place to be, but a place to belong. The WAC provides jobs in a variety of departments, including administration, athletics, hotel, and food & beverage operations.

The WAC is seeking individuals who are dedicated to be the best and are willing to embrace the Club’s five core values: Leadership, Excellence, Integrity, Service and Sensitivity.

GENERAL RESPONSIBILITIES

The primary accountability for the Club Shop Sales Associate is to create a highly valued personalized member experience in the Club Shop. The Sales Associate’s responsibilities may include but are not limited to: professionally and cheerfully welcoming and interacting with members utilizing the Club Shop, maintaining a safe, clean, orderly and well-inventoried environment and following proper procedures when addressing member needs. It is the responsibility of the Sales Associate to stay informed of department changes and WAC activities such that they can answer members questions in a timely, informed fashion, and, as much as possible, anticipate member needs by providing effective day to day problem solving.

The active role of the Club Shop Sales Associate is customer service to members, guests & employees in the WAC Club Shop. This will include, but not limited to, acting as the cashier for payment on all purchases from the Club Shop. This may include beverages, food items, gifts and clothing products sold in the Club Shop.

When not acting as a cashier, duties will include restocking efforts for supplies, food, beverage, clothing, gift items and other products in the Club Shop as available.

Also, this position will be responsible for general cleaning and housekeeping duties within the Club Shop.

SPECIFIC RESPONSIBILITIES

• Works with Supervisor and other Team Members to model WAC values and contribute to the WAC's mission, vision and values.
• Utilizes a high level of personalized customer service, responsible for greeting, answering phones and answering questions in a timely, informed and friendly manner.

Duties Include, but are not limited to:

• Courteous and polite greeting to all customers, in person and on the telephone
• Cashier for all items sold in the Club Shop
• Correct cash counting and handling
• Restock all supply and retail items as available
• Clean and maintain work area and general housekeeping of the store
• Maintain safe and orderly retail area environment
• Maintain high standards of uniform, personal appearance, and grooming
• Meet and follow all opening duties relative to shift worked
• Meet and follow all closing duties relative to shift worked
• Executes full and complete communication efforts with Manager and co-workers
• Participates in department meetings and works with other Team Members to improve services.

POSITION QUALIFICATIONS (Years of experience required, education level, certifications/licenses, computer skills, etc.)

• High School Graduate or General Education Degree (GED)
• A high ability to communicate effectively with members and team members both in person and on the phone.
• Retail or hospitality experience highly desired
• Computer and POS skills proficiency required

Physical Demands

N (Not Applicable): Activity is not applicable to this occupation.

O (Occasionally): Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently): Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly): Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Stand: F (Frequently)

Walk: F (Frequently)

Sit: O (Occasionally)

Handling / Fingering: F (Frequently)

Reach Outward: F (Frequently)

Reach Above Shoulder: F (Frequently)

Climb: O (Occasionally)

Crawl: O (Occasionally)

Squat or Kneel: O (Occasionally)

Bend: F (Frequently)

Lift/Carry

10 lbs or less: F (Frequently)

11-20 lbs: O (Occasionally)

21-50 lbs: O (Occasionally)

51-100 lbs: O (Occasionally)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: F (Frequently)

13-25 lbs: F (Frequently)

26-40 lbs: O (Occasionally)

41-100 lbs: O (Occasionally)

Other Physical Requirements (Please check all that apply)

§ Vision

§ Sense of Sound

§ Sense of Smell

§ Sense of Taste

§ Sense of Touch

§ Ability to wear PPE (Personal Protective Equipment)

WORK ENVIRONMENT

Working inside a controlled atmosphere building and must be able to work in cooler and warmer temperatures.

The Washington Athletic Club has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Washington Athletic Club reserves the right to change this job description and/or assign tasks for the employee to perform, as the Washington Athletic Club may deem appropriate.