COVID Vaccines are required . Within 30 days of employment, you must complete the initial vaccine series for either Pfizer or Moderna for most positions. Clinical staff must have completed their initial vaccine series before employment can begin. Boosters are strongly encouraged, but not required. Documentation of vaccination status will be required. For applicants requesting medical or religious exemptions related to vaccination, documentation will need to be reviewed and approved prior to any offers of employment.

SHENANDOAH VALLEY WESTMINSTER-CANTERBURY

POSITION DESCRIPTION

TITLE: Clinic Receptionist DEPARTMENT: Health Services

RESPONSIBLE TO: Clinic Nurse (RN/LPN)

RESPONSIBLE FOR: N/A

JOB SUMMARY: Perform administrative tasks to support the clinical staff to ensure the efficiency of practices/processes.

REQUIRED EDUCATION, EXPERIENCE, SKILLS

• High school or GED, some college if applicable.

• Must be able to obtain CPR/First Aide and AED certification.

JOB REQUIREMENTS:

• Support the mission and purposes of SVWC.
• Support the Board of Trustees and Administration.

• Present a professional, caring, and supportive image.

• Employment and annual Tuberculosis screening as required by Virginia State Licensure.

• Must have completed an initial COVID-19 vaccination series at least 14 days prior to employment.

• Must attend mandatory in-services required by the State Licensure and all other mandatory in-services and/or meetings required by other regulatory agencies and/or by SVWC.

• Promote positive language and culture change understanding for all older adults.

• Follow and support the policies and procedures established by SVWC.

• Maintain professional appearance by adhering to dress code and being neatly groomed.

• Adhere to professional standards of ethics at all times.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

• Responsible for answering phones and putting messages into Mirco EMR, scheduling appointments, or canceling of appointments for doctor. Scheduling for nurse visits/ annual assessments.

• Posts monthly TB screenings for employees.

• Filing, and copying of papers

• Reviews SARA list daily for low batteries for IL residents/calling residents needing changed.

• Inventory of clinic supplies to stock.

• Checking in for doctor/nurse appointments.

• Checking in medications from pharmacy/ call residents and floors with medications.

• Practices effective communication techniques with residents, visitors and coworkers.

• Transports and escorts residents.

• Documents care as necessary.

• Keeps equipment clean, reports housekeeping and maintenance needs.

• Attends staff development activities to improve knowledge and skills

• Exhibits good understanding of department dress code as evidenced by neat, professional appearance.

• Remains flexible to cover needs of patients.

• Works independently.

• Arrives to work on scheduled time of arrival.

• Provides proper notification for absence and/or tardiness.

• Performs other duties as assigned.

AUTHORITY: To make decisions within the framework of the policies and procedures of the facility.

UNIVERSAL PRECAUTION RISK CLASSIFICATION:

Category A: The person holding this position understands Universal Precautions Risk Classification categories apply to this position and the individual may be exposed to AIDS, HIV, and Hepatitis B viruses. Tasks involve exposure To Blood, Body Fluids, Or Tissues. All procedures or other job-related tasks that involve an inherent potential for mucous membrane or skin contact with blood, body fluids, or tissues, or a potential for spills or splashed of them, are Category A tasks.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

VISION

• Must be able to visually identify and discern printed words on either typewritten pages or computer screen.
• Must be able to identify and differentiate colors.
• Must have depth perception within normal ranges.

HEARING

• Must be able to respond to spoken words and other auditory sounds including the ringing of telephone or beepers and monitors.
• Must be able to respond and communicate orally by telephone.

LIFTING

• Must be able to bend, reach and lift patients with assistance to transport them to stretchers/wheelchairs.
• Heavy lifting required (over 50 pounds occasionally and 25 pounds repetitively from ground level to shoulder height).
• Must be able to push and maneuver carts/stretchers/space saver, etc. loaded with weights of 200 pounds.

TOOLS AND EQUIPMENT

• Must be able to use, operate and interpret information from equipment in work area.

SPEECH

• Must be able to verbally communicate in the English language directly and over the telephone and be understood.

RANGE OF MOTION

• Must be able to kneel or squat for 1 hour of an 8 hour shift.
• Must be able to walk continually for 8 hours.
• Must be able to stand for 8 hours straight.
• Must have mobility for all parts of the body, walking, bending, lifting, reaching above head and use of hands.
• Must have manual dexterity, fine motor skills (typing, computer, etc.)
• Some tasks may require sitting for 40% of the workday.
• Must be able to stand and /or mobilize by walking for 100% of a 8 hour shift.