BayCare is currently in search of our newest Clinical App Support Analyst who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area. Our team members focus on tomorrow by achieving personal and professional success today.

Responsibilities:

• The Clinical Application Support Analyst is responsible for understanding clinical requirements in an operational healthcare setting and translating those requirements into formal specifications for products and services.
• This includes leveraging capabilities of a clinical information system to re-engineer clinical workflow supporting the use of clinical technologies.
• The Clinical Application Support Analyst also is responsible for supporting physicians, physician extenders, nurses and ancillary staff in the utilization of multiple clinical information systems that impact their workflow.
• The Clinical Application Support Analyst uses a strong understanding of physician and/or clinical workflow processes and identifies the impact of a system's functionality on those processes.
• They will work closely with other members of BayCare Information Services, Nursing Leadership, Medical Staff Services, and Clinical Education.
• They must possess excellent written and oral communication skills, in addition to strong understanding of clinical workflows and processes.

Preferred Experience:

• Ambulatory office environment, EMR, registration/scheduling, office workflow, optimization

BayCare offers a competitive total reward package including:

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more
• AND the Chance to be part of an amazing team and a great place to work!

Certifications and Licensures

Required:

• RN License
• OR Pharmacist
• OR PT (Physical Therapy)
• OR OT (Occupational Therapy)
• OR Speech Therapy (SLP)
• OR Audiology
• OR RRT (Respiratory Therapy) AND Active NBRC

Education Requirement:

• Associates OR Diploma in Nursing
• Preferred is a Bachelor's Degree in Nursing

Experience:

• Required - 3 year's experience as an RN
• OR 3 years in a healthcare related field
• Preferred - 2 year's experience related to clinical informatics.

Specific Skills (Required)

• Customer service skills, medical terminology use & understanding.
• Critical thinking skills
• Knowledge of regulatory standards appropriate to position
• Organizational skills
• Ability to work independently
• Administrative & clerical skills
• Computer skills appropriate to position
• Delegation Skills
• Written & verbal communication skills
• Ability to work with a team & interpersonal skills