West County Health Centers (WCHC) is a non-profit health center that provides comprehensive, quality, and accessible health care services to the communities of Western Sonoma County. We are a cohesive team of health care providers, support staff and volunteers dedicated to wellness, compassion, affordability, and excellence of care. We believe in non-judgmental and equal care for all members of our diverse community. Come and be a part of an amazing team!

Want to see more about our mission, who we are, and why you should join our team? Check us out using the links below!

Who We Are: https://vimeo.com/720058024

Our Mission: https://vimeo.com/720057427

Join Our Team: https://vimeo.com/720057373

This position has a $5,000 sign-on bonus!

JOB SUMMARY: Work as part of the clinic nursing team to provide a full range of nursing services including phone triage, floor nursing, acute case management related to triage, patient education and wound care. Specific duties include but are not limited to the following

Essential Functions:

• Perform phone triage of patients calling in with symptoms.
• Provide back up to fellow Clinic Nurse for overflow and during walk in’s and absences.
• Complete special projects during triage down time as directed by RN Lead or Director of Clinical Operations.
• Administer medications as ordered by provider: Rocephin, insulin, valium, B12, testosterone, others as requested.
• IV starts and infusion management.
• Manage/ support staff with clinic emergencies and disruptive patient behavior.
• Assist with patient transfers to ER.
• Daily triage of site Lab/DI results and manage critical abnormal lab/DI results with onsite providers.
• Assist with patient “Care Items” which could include: medication refills per protocol, pharmacy clarification of prescriptions and other items as needed.
• Provide proactive utilization management for patients with acute high-risk needs.
• Prevent inappropriate utilization of emergency room service.
• Provide Nurse Visits for designated conditions per clinical protocol (Emergency contraception, may assist with UTI in preparation for provider visits).
• Oversee Care Team Medical Assistant administration of immunizations and medications, both injection and oral within the office visit.
• Work collaboratively with Care Team to optimize communication, coordinate needed services and meet the needs of the patient.
• Work collaboratively with the Care Team to complete needed patient care items.
• Work with Care Team to actively manage the patient schedule to optimize efficiency, patient experience, and meet the needs of the patient.
• Assist in the coordination of warm hand-offs or “Transfer of Trust” between Care Team, Behavioral Health Staff, or other support services during the office visit.
• Actively seek out opportunities to assist other team members in collaboratively meeting the needs of the patient and Care Team.
• Assist in the adoption and implementation of new technologies and activities that improve patient care and clinic efficiencies.
• Complete regular checks of crash cart and controlled medications; order supplies as needed, and report back to RN Lead.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

West County Health Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: From $38.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Physical setting:

• Clinic

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Masks are required inside all clinic/office settings; COVID vaccine and booster required for employment.

License/Certification:

• RN License (Preferred)
• CPR Certification (Preferred)

Work Location: One location

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