Client Support Specialist Job at Conservice
Wage: $16.50/hr
Customer Support Specialist
Department: Capturis
Location:Employment will begin in-office, with the option to move to hybrid-remote after meeting team's Standard of Excellence.
Overview
As a Customer Support Specialist you will be tasked with supporting our Client Representatives and working with our internal teams to ensure a quality customer experience. You will research and resolve exceptions related to client data integrity. You will also be tasked with opening new client accounts, processing account number changes, and closing accounts within the Conservice systems.
Responsibilities
As a Customer Support Specialist, you will:
- Research and resolve exceptions related to client data integrity
- Open new client accounts
- Closing client accounts
- Processing account number changes
Qualifications & Preferred skills
- Strong Computer Skills
- Excellent telephone and email etiquette and an ability to deal effectively with co-workers.
- Excellent research and problem solving skills with a strong attention to detail.
- Time management and organization
- Self-Starter
- Able to build and maintain professional relationships
- High school diploma or equivalent
Strong attention to detail
Strong communication skills, written and verbal
Excellent research and problem solving skills
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