Adrian Steel is committed to providing the best cargo management solutions in North America. Because of this, we take our customer service to the next level. Since our beginning in 1953, our Adrian, Michigan, corporate office and manufacturing facility now encompass a 166,900 square ft. facility. We have up fitted over one million vehicles and counting! It's a fact that an organized vehicle increases workflow efficiency and reduces inventory damages. *We are recognized as a National Truck Equipment Association MVP.

We specialize in van storage solutions and accessories for all trades, including HVAC, Plumbing, Electrical, Building, Auto Glass, Painting, Locksmith, Parcel Delivery, and Cable/Satellite contractors to name a few.

We pride ourselves on respect, contribution, stability, and compensation to foster a long-lasting relationship that puts Adrian Steel on the market as an employer of choice. As a premier employer, our employees are offered a robust benefits package that is constantly benchmarked to ensure we can attract and retain top talent. We value the dedication and innovation of all employees; we promote daily collaboration to ensure we are providing employees the opportunity to share ideas that will provide the best solutions and products for our customers.

Our goal is to partner with self-motivated and driven individuals and foster a relationship of continuous improvement, while keeping our Mission Statement front and center; ?Doing it right the first time, always improving.?

We are currently seeking a Client Services Analyst.

A successful candidate will be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Responsible for ensuring that all Adrian Steel and Subsidiary employees have correct access to the systems.
• Solves users? problems and requests with technology as expeditiously as possible.
• Responsible for providing the correct technology to users and ensuring its being used correctly and most effectively.
• Responsible for testing new software and software updates.
• Responsible for M365/AD Administration such as licensing and User management.
• Assisting in design and implementation of Company MDM.
• Identify and provide solutions to improve end-user?s processes.
• Execute the plan to protect and secure Adrian Steel and Subsidiary data.
• Adherence and driver of ITIL Practices.

The key behaviors required for this role are:

• Knowledge of all business operating systems and applications
• Strong understanding of company standard for employee access
• Experience with Microsoft Azure and Office 365
• Familiarity and comfort with scripting solutions in PowerShell and/or Bash.
• Strong problem solving skills
• Understanding of current, and future, technology and how it would support our business
• Challenge effectively
• Strong organizational skills / Disciplined

Education & Requirements:

• Bachelor?s Degree in CS/CIS/MIS preferred; company will consider a combination of education and experience
• 1-2 years of Information Technology experience
• Must meet and maintain all requirements to be a ?Driver? as defined in Adrian Steel Fleet Corporate Driving Policy
• Valid driver?s license
• Acceptable driving record (Adrian Steel authorized)

Benefits Offered:

• 401K
• Medical / Health Savings Account
• Dental
• Employee Assistance
• Teladoc
• Group Life
• Short / Long Term Disability
• Health & Wellness Programs
• Vision
• Voluntary Benefits include Critical Illness, Accident Insurance, and Hospital Indemnity
• Paid Time Off
• Paid Holidays

We are committed to fostering a safe work environment?one that celebrates diversity, offers equal opportunities and where all employees feel secure, involved, valued, and respected. We do not tolerate discrimination, unlawful harassment, hate-related behavior, or threats of workplace violence.

Each of us must make a personal commitment to these principles every day?whenever we interact with our fellow employees and our customers.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.