Client Service Representative Job at Hillmount Animal Hospital
We are seeking a veterinary receptionist to join our growing team at Hillmount Animal Hospital!
NO WEEKEND HOURS! Our schedule is tailored to your work-life balance needs!
Key Responsibilities:
- Answers telephone calls quickly, efficiently, and in a professional and friendly manner using a multi-line system
- Warmly greets clients
- Prepares patient files
- Receives and relays client correspondence and updates client financial records
- Answers client’s inquiries about basic animal care questions and routine procedures
- Educates clients on over-the-counter products such as flea and tick preventions
- Admits patients and handles medical records entries accurately
- Prepares client invoices for services performed
- Handles payment transactions.
- Receives and relays telephone, fax, and email messages accurately and promptly
Requirements:
- High school diploma or equivalent
- Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
- Significant experience with basic office functions in a busy office environment
- Must be a team player and have compassion for pets and their people
About us:
Hillmount Animal Hospital provides personalized service and support for your furry friends. With a great location, cutting-edge office, and professionally trained staff, “we care for your pet like they’re part of our family!” Hillmount Animal Hospital is truly passionate about the pets and their owners that we serve. We are proud to serve Central Pennsylvania’s clients!
What else do we have to offer?
- At Rarebreed, we provide employees in the veterinary profession with the best work experience by creating and fostering a great culture where you can thrive. We value you and offer a one-of-a-kind, flexible total compensation package that consists of the following:
- Competitive base compensation plus bonus incentive
- Competitive medical, dental, and vision insurance coverage
- 401K with 100% company match of up to 3%, and a 50% match for the 4th and 5th%
- Generous paid time off to ensure a healthy work/life balance
- Employee Referral Award Program
- Company-paid life insurance and short-term disability, voluntary life insurance available
- Medical and Dependent Care Flexible Spending Accounts
- IDEXX diagnostic fees for personal pets covered
- Personal pet care discounts
- Access to Employee Assistance Programs
- Continuing education time off and reimbursement
- Free monthly wellness meetings focusing on stress & anxiety reduction and mindfulness
- Free online group exercise classes, such as yoga and HIIT (High Energy Interval Training), twice a week, taught by certified trainers
- Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing.
Employment will require the successful completion of references and background check.
Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
Learn more about our career opportunities at: https://rarebreedvet.com/careers/
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