Location: Sikeston MO or Portageville MO

Responsibilities:

• Interviews clients by phone or in person and receives information regarding the client’s needs, such as energy service, nutritional needs, employment, education, housing and/or other emergency short and long term needs.
• Enters client information in computer using specialized software.
• Completes program forms, necessary intake assessment and referral applications in order to assess needs and provide services.
• Promotes Weatherization Services in the community by sending postcards and flyers to potential clients, engaging with local utility companies.
• Maintain client files, including managing the Weatherization waiting list, as well as informing Crew Leader and Quality Control Inspector of upcoming jobs.
• Processes all purchasing invoices such as office supplies and Weatherization Crew material.
• Handles customer resource and referral support as well as complaints concerning services rendered. Advises Supervisor of all in-house or client concerns.
• Infrequent travel may be necessary to the six-county area. Travel reimbursement provided.

Qualifications and Requirements:

• Associate’s degree (A. A.) in Social Services or a related field; with 4 to 5 years related experience; or equivalent combination of education and experience.
• Computer skills and knowledge of Microsoft Office and Microsoft Excel
• Ability to effectively present information and respond to questions from staff and clients both orally and in written correspondence.
• Valid Missouri Driver’s License
• COVID-19 vaccination required

Personal Attributes:

• Strong interpersonal skills
• Ability to strategize and solve complex problems
• Ability to work effectively and efficiently
• Mission driven and effective working in a team-oriented environment

Benefits:

• 4 day work week Monday - Thursday
• Paid medical, vision and dental insurance for the employee
• 403b retirement plan
• Vacation
• Sick Leave

DAEOC is an equal opportunity employer. It is our policy to comply with all applicable state and federal laws prohibiting discrimination in employment based on race, age, color, sex, religion, national origin or other protected classification.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Are you fully vaccinated against or willing to receive a vaccination for COVID-19?

Education:

• High school or equivalent (Required)

Experience:

• Customer support: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: One location

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