**CLIENT ACCOUNT SERVICE REP NEEDED ASAP IN DENTON**

PLEASE SUBMIT RESUME FOR IMMEDIATE CONSIDERATION!

Location: Denton, TX

Position: Mobility Service Representative

Pay: $17 an hour with WEEKLY PAY

Schedule: Monday – Saturday

• 1pm - 9pm

JOB SUMMARY:

Acts as the initial and primary point of contact for potential and existing customers, providing information and customer service on range of mobility solutions, including fixed route, demand response, on-demand, rail and other services. Provides direction to, and maintain two-way communications with, demand response and on-demand operators. Assists with creating schedules and scheduling adjustments when/where necessary to ensure that passengers are picked up and dropped off at the correct locations, on-time, and with minimal service disruption.

REQUIREMENTS TO PERFORM WORK

• Bilingual Spanish preferred not required
• Strong customer service skills.
• HS Diploma or Degree
• Clear Background and Drug Screening
• Ability to communicate effectively in both the written and spoken form; uses appropriate grammar, accurate spelling and punctuation when communicating through written form; communicates effectively with internal and external customers.
• Ability to establish and maintain effective working relationships with customers, employees, management and the general public, including those from culturally diverse backgrounds, older adults, individuals with disabilities, and/or other vulnerable populations.
• Ability to work under pressure and maintain a high level of professionalism, accuracy, and sensitivity.
• Ability to use or learn all system technologies required for the position, including computer equipment, general knowledge of Windows-based computer operating system and Microsoft Office package, and communications equipment such as two-way radio systems and multi-line phone systems.
• Excellent organizational skills and time management to meet deadlines, and superior attention to detail.
• Knowledge of service area and services provided; ability to read and understand service maps to assist customers.

Cornerstone Staffing - Frisco

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Weekend availability

Travel requirement:

• No travel

Ability to commute/relocate:

• Denton, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Logistics: 1 year (Preferred)
• Customer relationship management: 1 year (Preferred)

Work Location: One location

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