Clerical Support Job at Harold Levinson Associates
· Heavy input and data analysis
· Triage and support all Help Desk tickets related to all IT business support requests in SA Manage
o Evident through monthly team reports on system KPI’s
· Support oversight of current master data process for all categories, including Item, Vendor and Customer master
· Pre-book loading and maintenance as required by sales and purchasing departments
· Electronically process invoices including customer and vendor files
· Work with customer service department to process credits
· Support the merchandising team by printing product labels as requested
· Run and format sales and pricing reports as required on a weekly and monthly basis
· Attend and work in the HLA Technology Booth at company trade shows
· Provide Level I direct IT support for external and internal end users
o Basic email, telecom, network and desktop troubleshooting
o Mobile applications support both internal and external
o New user setup support
· Assist with special projects as needed
Qualifications and experience:
· Ability to work well within a team environment
· Superior organizational skills
· Detail oriented
· Ability to multi-task in a fast-paced environment
· Strong verbal and written communication skills
· Intermediate to expert level Microsoft Office Skills, especially Excel
· Ability and willingness to learn new systems/applications
· Minimum of 1 – 3 years of IT and/or sales administration business support
HLA is an equal opportunity employer
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
COVID-19 considerations:
All Employee must wear a mask and have their temperature taken as they enter the building.
Work Location: One location
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