A Claims Coordinator is needed for Genesis Restoration, LLC, the region's top choice in the restoration of properties damaged by mold, fire, smoke and/or water damage.

Summary:

The Claims Coordinator is the liaison between the Genesis Certified Restoration team, Insurance adjusters, and our customers. This vital role is responsible for file flow and ensuring compliance with program deadlines. You can be expected to schedule appointments, give information to callers (customers, employees, insurance companies, etc.), and assist Project Managers, Property Loss Specialists, and Reviewers with tracking progress on jobs. This role is responsible for accounts payable and receivable/billing duties as well.

Job Description:

• Receive and process new claims ensuring documentation of all pertinent loss information.

• Enters claim information into software programs including updating Buildertrend/Restoration Manager software.

• Sets an appointment for inspection of loss, obtains directions and maintains PLS schedule.

• Schedule crews for Emergency Services.

• Assist customers and insurance personnel with questions on loss status.

• Locates and attaches appropriate file to correspondence to be answered. Download/upload assignments.

• May enter estimate information in Xactimate and prepare the package of cover, photos, estimate.

• Maintains electronic and hard copy job files

• Maintain and oversee all insurance programs for compliance

• Updates progress notes

• Enters Accounts Payable invoices

• Prepares billings and make calls to ensure prompt payment

• Prepare various reports - for management and others as needed.

Genesis Restoration, LLC is a Certified Restoration firm. We enjoy a superior reputation for excellent work and customer service, specializing in the repair and reconstruction of properties damaged by fire, smoke, water or other peril. We respond 24 hours a day to emergencies, and pride ourselves on helping to restore homes and businesses to pre-loss conditions. We are headquartered just outside Washington, DC, in Remington, VA.

We are proud to offer a comprehensive benefit package to our full-time employees, consisting of paid holidays and paid days off, health insurance options, short term disability, a 401(k) and profit sharing program, and other benefits available such as dental, vision, life insurance. We care about our employees.