Chief Services Officer Job at Equity Bank
Position: Chief Services Officer
Department: Operations Services
Location: Wichita, KS (not remote)
Status: FT Salary
Jump start your career at
Equity Bank
! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we’ll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.
Equity Bank is seeking an innovative leader for the position of Chief Services Officer (CSO). The CSO will lead various operational teams that support the service and product offerings for Equity Bank customers. Reporting to the Chief Financial Officer and as a key member of the Leadership Team, the position will lead a dynamic workforce to guide the organization to adapt and respond to the dynamic banking environment. The CSO will be respected for highly developed conceptual, analytical, and presentation skills and accomplished in dealing with complex operational issues and enhancing efficiencies. With a strong commercial acumen and a record of achievement as a leader, the appointee will have a proven ability to drive innovation, find and enhance operational efficiencies and guide positive organizational culture change.
Responsibilities and Expectations
- Administrate and manage operational activities associated with operational areas including deposit operations, loan operations, treasury support, and payments services
- Review financial performance, production, quality, and customer satisfaction
- Provide guidance and leadership on regulatory policy, staffing requirements, and technology
- Risk Management
- Maintain an understanding and ensure strict adherence to regulatory guidelines & standards for all areas of responsibility
- Partner with Information Technology
- Work closely with department heads regarding technology needs and service delivery
- Make recommendation and participate in the selection of equipment or technology for the bank
- Consult internally on technology related issues
- Relationship Management
- Collaborate with internal lines of business and external partners to enhance the overall client experience
- Interact with clients as part of the relationship team to enhance the client experience
- Project Management
- Ability to manage complex projects;
- Identify and document potential risks or issues, and work to resolve them
- Maintain consistent communication with internal and external project partners
- Perform other duties as assigned or required.
Required Skills & Education
- 10 or more years of bank operations & technology experience
- Bachelor’s degree (required) in Business, Finance, Technology, or related field; graduate degree preferred
- Extensive knowledge of the banking industry and the technology that supports it
- Ability to create operating procedures
- Excellent written and verbal skills
- Ability to work independently and manage time sensitive tasks and projects
- Proficiency in using Microsoft based products (Word, Excel, and PowerPoint
Who we are
Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
What’s in it for you?
We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Benefits Available:
- Health, Dental & Vision Insurance
- Group Life & Long-Term Disability Insurance
- Flexible Spending & Health Savings Accounts
- Group Cancer Insurance
- 401(K) Retirement Plan w/ Company Match
- Generous Vacation & Sick Time
- Employee Stock Purchase Plan (ESPP)
- Pet Insurance
- Retail Banking Benefits
Find your future at Equity Bank!
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
Physical Requirements
This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
Work Environment
This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.