Centralized Follow Up Assistant (FT) Job at Planned Parenthood of Hudson Peconic
Position Summary:
Work under the direction of the Director, Quality and Clinical Integration to perform centralized lab management.
Essential Functions:
Work under the direction of the Director, Quality and Clinical Integration to perform centralized lab management.
Essential Functions:
- Perform lab result management as defined by PPHP Medical Standards and Guidelines and Patient Services Procedures.
- Appropriately manage lab results, patient notification and follow-up as defined by Physician and Clinician-approved plans based on PPHP Medical Standards and Guidelines and Patient Services Procedures.
- Ensure that all results are received by tracking test orders daily in eCW.
- Document in eCW accurately, appropriately and efficiently all communications with patients.
- Maintain accurate and current electronic logs.
- Follow up with PPHP-contracted laboratories as needed.
- Communicate with health center staff as needed to ensure that the patient receives continuity of care throughout the follow-up process.
- Participate in NYS Department of Health (DOH) notification for reportable positive STIs as defined in PPHP Medical Standards and Guidelines.
- Receive, manage and route patient calls to the appropriate departments for continued assistance.
- Schedule patient appointments in health centers as needed.
- Participate in quality assurance activities as assigned.
Non-Essential Functions:
Maintain ongoing and appropriate communication with Centralized Lab Nurse and Director, Quality and Clinical Integration, Health Center Managers, Clinicians and staff in the health centers.
Regularly check the personal PPHP email account for important affiliate-related communications, at least every 24 hours.
Qualifications:
- Skills, Experience, Education and Licensure
- A high school diploma or GED is required.
- Additional training and/or education in reproductive health or medical services is desirable.
- 1- 2 years of work and /or healthcare-related experience preferred.
- Excellent computer skills.
- Excellent data entry speed and accuracy
| $19.00 - $20.00 per hour. PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Quarterly Bonus program and a 401(k) Plan with a match. | The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity.
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