NAMI New Orleans seeks one (1) Full-Time Case Management Supervisor to lead our Law Enforcement Assisted

Diversion (LEAD) Response Teams (Master’s degree and 3 years’ experience required). LEAD is an evidence-based public health approach to policing that works to ensure individuals are not criminalized for underlying and unmet behavioral health needs. LEAD provides an opportunity for law enforcement to divert individuals before, or at the point of an offense for low-level crimes to social services rather than making an arrest.

NAMI New Orleans supports two (2) Response Teams that begin working with individuals immediately to address root causes that result in an encounter – or potential encounter – with law enforcement. Our LEAD teams include Case Managers and Peer Support Specialists who provide a wide range of services to assist individuals in accessing and engaging with community-based treatments and supports that promote recovery and resilience.
NAMI New Orleans adheres to a “discharge as last resort” and “sustained engagement” philosophy, stressing the importance of trauma-informed care, and a harm reduction philosophy.

Brief Overview of Duties/Responsibilities1

• Ensures that NAMI’s LEAD Teams consistently provide rapid response and intervention for individuals experiencing (or nearing) an encounter with NOPD officers in the 8th District, with the ability to work non- traditional office hours. Teams must ensure resolution of immediate needs, de-escalation, and planning for follow-up services within a 24 to 48-hour period after an initial encounter.
• Provides ongoing clinical and administrative supervision/guidance for two (2) case managers and two (2) Peer Support Specialists including weekly scheduled individual, team, and department/program meetings.
• Ensure that each team’s work schedules are regularly updated and that required shifts of coverage are adequately maintained.
• Completes required reports, participates in program evaluation efforts, and assists the executive director and program managers in developing assessment tools, program procedures, and protocols.
• Serves in the on-call rotation with program staff and provides direct services to program participants (approximately 20% of scheduled work time) focused on assisting program participants to develop the skills necessary to live successfully within the community by providing ongoing information and support about recovery and recovery resources
• Works with the NAMI New Orleans Training Education and Technical Assistance staff to conduct outreach and education to NOPD team members, service providers, and community-based professionals.

1 Note: Additional duties outlined in the formal job description

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Night shift
• On call
• Weekend availability

Education:

• Master's (Required)

Experience:

• case management: 3 years (Preferred)

Work Location: On the road

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