Under the direction and leadership of the Family Support Services Manager, the Case Management Supervisor is responsible for the recruitment, enrollment, and attendance follow-up of enrolled children at their assigned center. This position is responsible for the coordination and management of comprehensive services to families, including family outcomes and supports, and the coordination of family engagement activities in support of school readiness.Essential Functions/Key Responsibilities: ?Responsible for maintaining full enrollment of assigned center.?Oversight and management of centers waitlist, assuring complete applications are on file for future enrollment opportunities. ?Coordinate and collaborate with interdisciplinary team of teaching staff, Family Advocates, parents, and other content area specialists to plan and implement comprehensive services for children and families.? Coordinate overall efforts associated with recruitment, enrollment, and attendance follow-up.?Communicate the importance of regular attendance to meet regulations.?Facilitate and lead the case management team meeting process, ensuring that meetings are held as scheduled and that the required team members are present.

Ensure accuracy of information shared during the meetings, and that identified tasks are completed in a timely manner. ?Complete Family Support Services monthly reports. ?Participate in parent engagement activities. ?Oversee Family Support Service voucher management system, including parent fees and timely voucher renewal to avoid interruption of services.

?Responsible for maintaining updated case management files.?Coordinate parent engagement activities in support of school readiness at the center. ?Direct supervision of Family Advocates, including the monitoring and submission of time sheets.?Responsible for the completion and submission of staff performance appraisals, inclusive of professional development goals.?Maintain accurate and up-to-date data in MyHeadStart computer data base.?Contribute to professional and friendly environment for children and families.?Review Family Partnership Agreement ?Review Family Outcomes Assessment Scale?Other duties as assigned based on program needs.


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