Career Coach Job at McHenry County College

McHenry County College Crystal Lake, IL 60012

Work Week

40 Hours | Flexible schedule to meet department needs to include evenings and weekends

Position Summary

The Student Success Coach is a dynamic change agent who develops positive and empowering relationships with students, designs and promotes engaging programming, and provides daily student support to a Pathways Center – each one a magnetic hub for student success. Through these endeavors, the Student Success Coach has significant accountability in sustaining the College’s focus on student learning and achievement.

Essential Job Functions and Responsibilities

  • Manage and mentor a caseload of assigned students who may be at risk, underserved populations, first-generation, diverse student population, and grant funded programs
  • Maintain a holistic view of students’ progression, proactively monitoring their progression toward academic and career goals alongside creating a supportive, encouraging relationship
  • Assist students via scheduled appointments, drop-in visits, and email correspondence
  • Co-construct appropriate academic plans with students, including short-term and long-term course selection
  • Maintain accurate tracking data and notes for each assigned student
  • Initiate referrals to faculty, academic program chairs/coordinators, or other academic resources as needed
  • Provide time-cased interventions and coaching to students; support students in identifying and addressing problems and connect them with appropriate support services
  • Empower and encourage students to advocate for their success academically, personally, and professionally
  • Assist students in gaining or improving the critical skills needed for success, including goal setting, development of study skills, time management, balancing the demands of college with work and life, and career planning
  • Conceptualize, implement, and assess retention initiatives
  • Provide daily oversight to a Pathways Center, maintaining a safe, accessible, and welcoming environment for student interactions
  • Develop, promote, and facilitate workshops and events within the Centers, designed to assist students with their transition to college, help them to foster a sense of belonging at the College, explore academic and career possibilities, and connect them with campus support services
  • Collaborate with College offices, faculty, and other stakeholders to schedule and promote a variety of other programming within the Pathways Centers, drawing students into the Centers to engage in valuable educational and co-curricular opportunities
  • Engage in cross-collaboration among Pathways Centers to review and assess student support, events, and services
  • Work closely with Pathways Center student employees, providing daily direction, as needed
  • Assist in new student on-boarding, including both on-campus and on-line modes of New Student Orientation (NSO)
  • Participate in MCC committees
  • Provide support to Advising department as needed
  • Work collaboratively with others (e.g. students, colleagues, stakeholders) to accomplish functions and responsibilities
Additional duties as assigned by immediate supervisor.

Required Qualifications

  • Bachelor’s Degree from a regionally accredited institution
  • One year of related experience (e.g. working in an educational environment and/or with stakeholders serving students, etc.)
  • A valid state-issued driver’s license




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