Our full-time non-exempt (hourly) Care Coordinator will help to support our mission and team so we can work in the most efficient and effective way. This position will be responsible for integrated patient care coordination under the direction of the CCBHC and Integrated Care Team Model. You will work Monday - Friday and have the opportunity for flexible scheduling and will work out of our Southport/Greenwood office location.

This role is part of the Certified Community Behavioral Health Centers (CCBHC) grant that A&C was awarded to expand and enhance behavioral health services in Marion and Johnson Counties. With this grant, A&C will implement more comprehensive mental and substance use treatment by adopting CCBHC service standards-an integrated and financially sustainable model for care delivery. Target populations for CCBHC services include individuals with serious mental health or addiction, including opioid disorders; children and adolescents with serious emotional disturbance; and individuals with co-occurring physical health disorders. CCBHCs provide person and family-centered services to any individual in need, regardless of their ability to pay or their place of residence.

What You'll Do

• Participate in the development of the shared plan of care with other team members and safely coordinate implementations
• Maintain and review patient records, charts and other pertinent information
• Respond to and refer incoming and established patient treatment-related phone calls
• Coordinate and follow patient referrals to specialty provider to enable and encourage patient attendance and follow up return
• Coordinates discharge and transition planning for patient care
• Ensures receival of patient medical records of any inpatient hospitalizations
• Schedule any discharge follow up appointments in timely manner
• Notify client’s team of any urgent crisis need that develop and ensures appropriate follow up care occurs
• Assists in identifying and addressing barriers including, but not limited to, physical limitations, transportation issues, financial constraints, and lack of support to manage healthcare needs
• Document and coordinate data, information, and clinical practices in multiple EMR’s and databases

About Adult & Child Health

Adult & Child Health has served central Indiana as a Community Mental Health Center for over five decades as a 501c(3) not-for-profit organization. We’ve been a staple in Indianapolis since 1949, originally known as Marion County Child Health Clinic. In 1982, we officially became Adult & Child Health. In 2017, we became a Federally Qualified Health Center, which means we can now deliver primary care to our community. This bridge to becoming an FQHC has provided us the opportunity to improve the whole health of each person we serve.

At Adult & Child Health we believe the need for equality permeates the very mission and services we provide to persons who face all kinds of discrimination and we stand shoulder to shoulder with our community in an effort to support them. We have a welcoming and energetic environment that encourages collaboration, diversity and innovation across our organization. This environment gives our staff the opportunity to enhance current skills and build new capabilities, while providing excellent care to our clients.

Learn more about Adult & Child Health and our mission HERE or check out our Facebook, LinkedIn, Twitter and YouTube pages.

Adult & Child Health offers an extensive benefits package that includes:

Work Life Balance

• 9 paid Holidays each year
• Generous PTO accrual plan with up to 156 hours of PTO in your first year (based on 40-hour weeks)
• Company PTO Donation Bank for catastrophic and emergency PTO needs
• Customizable flexible schedule options

Financial Well Being

• Mileage reimbursement
• 401k with up to 4% company matching
• 4 Approved NHSC & SUD Sites eligible for Loan Repayment Options (for applicable positions)
• Adult & Child Health is a PSLF (Public Student Loan Forgiveness) eligible organization.
• Incentive compensation (position specific)
• Employee Referral Program offering Referral Bonus’ (for applicable positions)

Wellness

• Service anniversary recognition program
• Medical PPO and High Deductible medical plans w/ telehealth options and mail order prescription program for generic maintenance drugs
• Medical and dependent care FSA plan; HSA plan with employer contributions
• Competitive dental and vision plans
• Employer paid STD, LTD, and life (additional life options available for purchase)

Growth & Development Opportunities

• Career advancement opportunities through our Career Path programs that allow you to increase skillset, competencies, and your compensation
• Staff Development funds to meet continuous development, training and CEU needs

• Bachelor’s in Social Work or closely related field (required)
• Valid driver's license and auto insurance
• Knowledgeable of Medicaid/Medicare guidelines, Marketplace plans, and commercial insurance benefits and services, preferred