Synq3 Restaurant Solutions is named for the synchronization of People, Process, and Technology. As a Call Center Representative, you combine all three. You get to deliver excellent service to our Guests while handling phone calls for well-known and well-established restaurant brands such as Red Lobster, Applebee’s, California Pizza Kitchen, Habit Burger, First Watch, and Chipotle Mexican Grill.

A Guest calls their local restaurant to place a take out or delivery order. Instead of the call going to the restaurant itself, the Guest is routed to you! Using the most innovative software, you will take the Guest’s food order, place the order with the restaurant, and the Guest will never realize they’re speaking to a Call Center Rep. By becoming an employee of Synq3, you become a team member with the opportunity for growth and development within the leading restaurant technology company in the United States.

We are a diverse organization, and we welcome people of all ages and backgrounds who have the willingness to learn and to deliver on our high standards of top-level customer service.

These are some of the perks of working at Synq3:

Total compensation that is competitive and rewarding

• Base pay + bonus potential of $150/month (part-time) or $300 (full-time)
• Increase your hourly rate every time you take on additional concept responsibilities
• Accelerated promotion to full time based on consistent performance and scorecard metrics being met (you have full visibility to your scorecard, by the way)

Remote work from home

• Must live in Oklahoma
• Work out of the comfort of your own home while feeling connected to your Supervisor and your team
• Select a designated 6 -7 hour window within which you can be scheduled work. We need people between 1pm to 130am CST

Benefits –Synq3 employees deserve nothing but the best! All employees are eligible for:

• Paid Time Off
• Cost-effective Vision and Dental coverage
• Full-time employees have access to medical insurance, life insurance, flex spending accounts, short- and long-term disability. Elected benefits become active the 1st of the month following 60 days of employment

Requirements

• Must live in Oklahoma
• Must have hardwired internet service connecting directly from modem to computer via ethernet cord, with 25+ mbps of download speed and 2+ mbps of upload speed
• Provide your own noise-canceling headset. Headset must have a USB plug-in; wireless and Bluetooth are not compatible
• Navigate a computer, accurately enter information, learn menus, and deliver on product knowledge
• Communicate clearly over the phone
• Extend excellent customer service in a friendly and polite manner
• Handle multiple computer platforms and functions while maintaining a conversation with the guest
• ***Please note that hours will include weekends and holidays

SYNQ3 is an equal opportunity employer. We value diversity at our company

Job Type: Part-time

Pay: $900.00 - $1,500.00 per month

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Work setting:

• Remote

Application Question(s):

• Do you live in Oklahoma?

Experience:

• Customer Service, Call Center, or Restaurant: 1 year (Required)

Work Location: Remote

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