Business Services Manager Job at MCS California
Managed Career Solutions, Inc. (MCS) has over 20 years experience providing high quality employment and training and human services to residents of
the City and County of Los Angeles. MCS seeks to hire and retain team members who will strive to achieve our vision: To Deliver World-Class Services to
Our Customers; and work within the framework of our mission: To provide Quality Employment, Training, and Business Services to our community.
Job Description – Business Services Manager
Reporting to the Leadership Team, this multi-funded position has operating responsibility for meeting and exceeding
contractual outcomes for Business Services. MCS is seeking a highly engaged self-starter who has a track record of
success, and the determination to what it takes to not only meet but also exceed customer expectations for program
excellence and customer service.
Essential Functions
Duties include, but are not limited to:
- Development of creative, cost-effective solution strategies to leverage and maximize partner, inter-company, and
- Facilitate the partnership between Business Services and stakeholders to leverage marketing and data collection
- Marketing, Outreach and Recruitment of businesses who will train and/or hire job seekers, to meet and exceed
- Monthly collection of partner outcome data
- File Management, quality assurance and data entry of participant information in accordance with the CDD/EDD
- Scheduling stakeholder meetings, maintaining and publishing minutes
- Scheduling of workshops for business customers, Orientations, Intake, and eligibility processes
- Monthly Reports to the Executive Director, Leadership Team & funding source
- Other duties as assigned
Essential Job Requirements
• A minimum of three years working in a multi-funded agency that has City of LA, LA County, State Program or
• Ability to recruit and maintain employee/business information, case files and outcomes
- Excellent working knowledge of Workforce Innovation and Opportunity Act (WIOA) and workforce practice in
- Job Placement and recruitment experience
- Excellent computer, Data Entry, Internet, and Microsoft Office skills
Minimum Requirements:
- B.A. from an accredited college combined with at least 5 years experience working in local, federal and state funded grant
- Strong knowledge of the Workforce Investment Act and workforce practice in the City and County of Los Angeles
- Not less than 3 years of successful case management experience
- Ability to pass a background check
- Car, valid Driver's License and insurance
• Must be a Team Player
- Strong personal mission to achieve excellence and develop positive outcomes for all stakeholders, colleagues, and the
- “Can Do” Attitude
- Willing and able to “Go that Extra Mile” to help people achieve success.
Managed Career Solutions
3333 Wilshire Blvd., Suite 405 Telephone (213) 381-3110 info@MCScareergroup.com
Los Angeles, CA 90010 Facsimile (213) 381-6575 MCScareergroup.com
Equal Opportunity Employer/Program
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