The Business Services Coordinator is the primary support for strategic and day-to-day activities directed by the Business Services Manager. The coordinator performs professional-level administrative duties involving research, analysis and reporting, purchasing, project budget tracking, communication, and asset tracking on a variety of management programs in support of the Business Services department.

Key Responsibilities:

• Provides direct assistance to responsibilities of the Business Services Manager, including inventory and asset management, business contractor support, procurement procedures, specialty purchasing, and other business needs as they arise.
• Primary coordinator of inventory and asset management for business equipment, including telephone systems, both cellular and hardwired, office equipment and furnishings, fleet vehicles, and personnel materials (e.g., uniforms and ID badges).
• Serves as on-site support for business services projects with external contractors or vendors across all Michigan Humane locations. Supervises contractor work and ensures compliance with stated project objectives. Provides follow-up and progress reports.
• Independently manages a wide variety of administrative support functions for project management team including record keeping, contractor COIs, permits, and invoices. Assists as needed in the RFP process.
• Researches, gathers information, and provides analysis and reporting on specialty purchases for project or general business work. Assists in the procurement process of soliciting service providers, contractors, and partners with guidance from the Business Services Manager.
• Responds to internal inquiries for direction or status updates on request fulfillment, and completion of business service-related work. Coordinates with other departments for fulfillment of requests as needed.
• Follows-up with internal and external parties regarding property and casualty insurance claims and requests for information from broker, with guidance from the Business Services Manager.

Qualifications:

• Bachelors degree in business administration, supply chain management, or equivalent.
• 2-4 years progressively responsible administrative experience business or finance related field.
• Familiarity with property or facility management preferred.
• Exposure and use of project management software preferred.
• Strong Microsoft Office proficiency, with emphasis on spreadsheet applications, and displayed competency in using technology to manage responsibilities.
• Experience with core purchasing and procurement strategies including: fixed asset tracking, RFP/RFQ process, PO tracking, contract evaluation and outsource analysis, a plus.

Demonstrated Abilities:

• Strong organizational, planning, project management, and time management skills.
• Excellent verbal and written communication skills and attention to detail.
• Prioritizes own work daily, weekly, and monthly to ensure that critical tasks are done in a timely manner, while managing interruptions and frequent new tasks.
• Developed relationship management experience with internal and external clients.
• Reliable use of initiative and independent judgment.
• Ability to work independently with limited supervision or collaboratively with a team.
• Attention to detail and ability to multitask.
• Some local travel between Michigan Humane locations required.

Job Type: Full-time

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