Business Development Representative Job at The Sterling Group
Business Development Center Representative
We are looking for individuals that are excited to introduce customers to the deals and promotions we have to offer. A BDC Representative is responsible for improving customer engagement and setting the tone of the customers experience for the buying process by utilizing the tools and processes provided by the dealership. Successful representatives are rewarded with a competitive hourly rate and bonus per successful sale. Expectations are as follows but are not limited to:
Receiving, processing, and distributing information from inbound and outbound calls/messages/emails.
Answer inquiries on inventory, internet leads, and general information with the goal of setting a firm appointment date and time for each lead.
Work closely with other Sales and BDC Representatives to maximize customer experience and unit sales.
Facilitate timely follow up on all internet leads as directed by management and procedures.
Utilize the CRM tool to work prospective, current, and past customers.
Coordinate with the finance department to jumpstart the financing process.
Introduce the customers to sales representatives.
Contact past customers to ensure satisfaction and to reproduce future sales by ongoing follow up.
Accept and complete other duties as assigned.
Requirements:
Maintain an outgoing and inviting personality.
Maintain professional personal appearance.
Good personal work habits that demonstrate ethical practices and integrity.
Exceptional communication skills via phone, one-on-one, and online.
Must be able to multitask.
Basic computer skills.
Valid driver’s license.
Must be able to obtain a sales license where required.
Be able to stand, walk and sit for extended periods of time.
Must pass drug and background screening.
Apply to Indeed today
Job Type: Full-time
Pay: $10.00 - $40.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Paid training
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
We are adhering to all COVID-19 requirements set forth by our local and state governments
Work Location: In person
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