Buffet Server Polar Express Job at Xanterra Travel Collection
Overview:
SEASONAL: Starting Nov 2 to Jan. 11
This postion is responsible for providing expedient, efficient and courteous service to The Fred Harvey Restraunt buffet dining patrons.
This is a seasonal position at the Grand Canyon Railway's Fred Harvey Restaurant
SEASONAL: Starting Nov 2 to Jan. 11
Wage: $12.80 hourly + tips
Responsibilities:
- Fully understand and support Xanterra Mission Statement and Core Values.
- Provide prompt, attentive and courteous service to dining room guests at all times in accordance with unit policies on guest service.
- Accurately take, fill, deliver and charge guest orders for food and beverage using the Aloha POS system.
- Is knowledgeable of all menu items including daily food specials, portions, preparation, ingredients and presentation of menu items.
- Is knowledgeable of wine, beer and liquor.
- Comply with all GCR. Food & Beverage Standards.
- Comply with all State of Arizona alcohol serving laws & GCR policies.
- Comply with all company policies regarding tip reporting.
- Perform all opening and closing side duties as assigned per shift requirement.
- Responsible for maintaining proper sanitation of the dining room and side station areas while adhering to Serv-Safe food sanitation program.
- Communicate with Service Manager and Kitchen Manager on out of stock items or guest food issues.
- Handle guest complaints politely and in a timely fashion involving the Management Team when necessary.
- Communicate with team members for additional service with any tables in assigned section.
- Attend all required training seminars/classes as assigned by the Management Team.
- Stringently comply with all company appearance and hygiene standards.
- Adhere to all safety, risk management and environmental policies in performing tasks.
- Other duties as assigned.
Xanterra Parks & Resorts® Grand Canyon Railway (GCR) "We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity."
Qualifications:
Minimum Qualifications:
- Must be at least 18 years of age or older.
Preferred Qualifications:
- Previous front of the house experience as a Server, Cashier, Host, or Expeditor capacity.
- Knowledge of Serv-Safe food sanitation program.
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