JOIN OUR MISSION
Working for Timbers Company is an opportunity to join our unique mission to create special places and memorable experiences through passionate, attentive service. Here’s why our staff loves Timbers Company.

WE BELIEVE
vacations bring us all closer together
the big dogs aren't all on Wall Street
we've found the best places on Earth
we are known by the company we keep
variety is the spice of life

WE ARE:
Timbers Resorts is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. Timbers Resorts is always looking for dynamic, driven people to join our team. We are passionate about exposing our Owners and guests to some of the most sought-after places on earth, and creating unparalleled experiences for families to make memories.

YOU ARE:
An inspired, driven individual who believes in providing outstanding customer experiences and comes to work energized and ready to carry that spirit throughout the day. You truly appreciate the opportunity to work with people who encourage, challenge, and support one another to be their best.

• Free onsite shift parking
• Discounted bus pass for Eagle County & Lake County routes
• Discounted F&B, Spa Treatments & Retail up to 40% off
• 401K with Match
• Paid Sick leave for P/T & Seasonal Staff, PTO for Full Time Staff
• Wellness Bonus if worked through full season until ski area closing
• Full Time Year Round possible, with full benefits such as Paid Time Off, Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.
• Merchant Ski Pass Program
• Free onsite Chef prepared employee dining room with hot meals and salad bar

SUMMARY:

RSUMMARY:

Responsible for assisting the Manager with the management of the activities and staff of the Spa in a courteous and professional manner while exceeding the high standards of the hotel.

• Assists with the scheduling, review and evaluation of the work of assigned staff.
• Assists in the development and implementation of goals, objectives, policies, procedures and work standards for the department; assists with the management of spa budget.
• Oversees the selection, training, professional development and discipline of staff.
• Ensures resolution of issues and guest satisfaction.
• Designs marketing and promotions to grow spa exposure throughout the property, guest, owners and members including spa specific events, participation in property wide events, and daily, weekly, and monthly promotions.
• Maintains and creates strong vendor and community relationships through co-marketing and events.
• Generates orders for supplies, functional and decorative items for the Spa, Pool, and Fitness.
• Manages ordering and inventory and continuously evaluate pricing; researches, sources and selects new retail items that add interest and grow revenue.
• Trains staff regarding client education and sales techniques.
• Creates additional menu items (treatment descriptions, protocols, pricing) as needed to expand selection and keep items fresh and appealing.
• Maintains and creates strong interdepartmental relationships with managers and staff throughout the property.
• Provides reporting and analysis as needed to support accounting.
• Covers essential functions of front desk including scheduling, answering phones, greeting and checking out guests, providing tours, maintaining pool, and fitness area.
• Ensures all team members fully comply with rules and regulations for the safe and effective operation of the facilities.
• Oversees retail operation for purposes of inventory, sales management and new product selection.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
• Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Performs all the duties of the Attendant, when no attendant is present.

Skills/ Requirements

Education and Experience:

High School Diploma/GED; AND four (4) years of experience supervising Spa or health club operations; OR an equivalent combination of education, training and experience.

Required Knowledge and Skills

Knowledge of:

• Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline.
• Principles and practices of managing Spa operations and marketing.
• Principles and practices of developing teams, motivating employees and managing in a team environment.
• Policies and procedures of the department.
• Principles and practices of budgeting and accounting.
• Use of specified computer applications involving word processing, queries, data entry and/or standard report generation.
• Office administrative practices and procedures.
• Correct business English, including spelling, grammar and punctuation.
• Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

Skill in:

• Planning, organizing, supervising, reviewing and evaluating the work of staff.
• Training others in policies and procedures related to the work.
• Providing customer service.
• Performing budgeting and accounting functions for assigned operations.
• Developing service delivery and marketing concepts and programs.
• Communicating effectively in oral and written forms.
• Organizing, maintaining and researching office files.
• Compiling and summarizing information and preparing activity reports.
• Organizing own work, setting priorities and meeting critical deadlines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.

PHYSICAL/MENTAL REQUIREMENTS:

Mobility to work in a standard spa and retail setting, use standard office equipment; stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone.

Work is subject to exposure to biohazards, chemicals, and solvents.

• *Note: It is not necessary for you to identify unavailability for work because of religious observance or practice or any other protected classification. Subsequent to any job offer, we will consider whether a reasonable accommodation can be made.

Timbers Resorts International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Timbers Resorts International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Important Notes

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9

Pay Comments: The pay range represents the low and high end of the Timbers range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of work, responsibilities, and regular and/or necessary travel. The range listed is just one component of Timbers total compensation package for employees. Other rewards may include various incentives, such as tips, commissions, bonus, and many region-specific benefits.

How many hours can you work weekly?

If hired, do you possess the unrestricted documents to work for the position without sponsorship?

If sponsorship assistance is required, please explain.

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Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a smoke- free workplace

I certify that the answers given herein and during the entire application process (including but not limited to information provided in resumes, attachments to this application, interviews or otherwise (if applicable)) are true and complete to the best of my knowledge. I understand that any misrepresentations, omissions of facts or incomplete answers during the application process may disqualify me from further consideration for employment. I further understand that, if employed, any misrepresentations or omissions of facts during the application process may be cause for my dismissal at any time without prior notice. I consent to and authorize the Company and ADP TotalSource® to contact my former employers, references, and any and all other persons and organizations for information bearing upon my qualifications for employment. I further authorize the listed employers, schools and personal references to give the Company or ADP TotalSource (without further notice to me) any and all information about my previous employment and education, along with any other pertinent information they may have and hereby waive any actions which I may have against either party(ies) for providing a good faith reference. I EXPRESSLY AGREE AND UNDERSTAND THAT, IF EMPLOYED, MY EMPLOYMENT IS NOT FOR A SPECIFIC TERM, IS BASED ON MUTUAL CONSENT AND MAY BE TERMINATED BY ME OR THE COMPANY OR ADP TOTALSOURCE WITH OR WITHOUT NOTICE OR CAUSE AT ANY TIME. I FURTHER UNDERSTAND THAT NO ORAL PROMISE, EMPLOYER POLICY, CUSTOM, BUSINESS PRACTICE OR OTHER PROCEDURE (INCLUDING THE BASIC EMPLOYMENT POLICIES, PERSONNEL HANDBOOK OR ANY PERSONNEL MANUALS) CONSTITUTES AN EMPLOYMENT CONTRACT OR MODIFICATION OF THE AT-WILL EMPLOYMENT RELATIONSHIP BETWEEN ME AND THE COMPANY OR ADP TOTALSOURCE. I ALSO UNDERSTAND THAT MY AT-WILL EMPLOYMENT STATUS WITH THE COMPANY MAY ONLY BE ALTERED IN AN INDIVIDUAL CASE OR GENERALLY IN A WRITING SIGNED BY THE OWNER, PRESIDENT OR CEO OF THE COMPANY AND THAT MY AT-WILL STATUS WITH ADP TOTALSOURCE MAY ONLY BE ALTERED IN AN INDIVIDUAL CASE OR GENERALLY IN A WRITING SIGNED BY THE PRESIDENT OF ADP TOTALSOURCE. I understand that I may be required to qualify for employment based on additional employment criteria. For example, I may be required to take job-related tests; take a driver’s examination or take a preemployment drug test. If I am offered employment or start work before any required test is completed, I understand that my employment is contingent on a satisfactory result on all required tests. I authorize the Company and ADP TotalSource to release the results of my pre-employment drug/alcohol test (if any), any information on this application and any relevant information about me to each other and to other ADP TotalSource clients for whom I have applied for employment, and release the Company, ADP TotalSource and its clients from any and all claims related to the lawful release of this information. I further authorize the release of any background check results and of any drug/alcohol test to any state or federal authority requesting such information and in response to a valid subpoena or other legal document.

By submitting this application, I certify I have read above, specific job post requirements

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Vail, CO 81657: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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