POSITION POSTING

TITLE: Billing Assistant

DEPARTMENT: Patient Financial Services

STATUS: Full Time (40 hours per week)

HOURS: Day Shift. Hours may be adjusted in response to workload demands. Low census may be utilized in accordance with hospital policy

QUALIFICATIONS/POSITION REQUIREMENTS:

A. Education/Experience

• High School Graduate or equivalency, required.
• Strong customer service and interpersonal skills required; ability to deal with difficult situations and customers
• Ability to perform simple arithmetic
• Ability to type and spell accurately
• Previous experience working with general public, required.
• Computer skills required.
• Previous experience in medical professional billing, coding, insurance verification, required.
• Personal Skills
• Ability to establish effective working relationships and effective communication with peers, patients, families, physicians and other support personnel.
• Supports and contributes to the total hospital system by maintaining hospital-wide perspective and serving on department/hospital committees as requested.
• Influences the direction of the patient financial services department by maintaining composure, excellence and a positive perspective/attitude.
• Ability to promote and adapt to change in order to remain current with standards of practice and services in the office setting.
• Evidence of a sense of responsibility, initiative, honesty and positive attitude.
• Knowledge and ability to learn the safe use of various office equipment.

ROLE/POSITION DEFINITION: This position entails answering the telephone promptly and courteously; obtain and verify patient and guarantor demographic information; obtain and verify patient’s insurance information including co-pays; request and record patient payments; complete forms as appropriate; receive and answer charge/billing related inquiries. Provides clerical, secretarial and receptionist support and other diverse duties as requested.

SEND LETTER OF INTEREST TO: Carrie Krampits - Human Resources

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Sandusky, MI 48471: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical coding: 1 year (Preferred)
• Typing: 1 year (Preferred)

Work Location: One location

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