• CornerStone Staffing has partnered with a non-profit organization who works to improve the lives of those in Tarrant County and is currentyl recruiting for the following position:

Job Title: Bilingual Site Coordinator - MULTIOPLE OPENINGS!

JOB ID: 136708

Duration: 4 months

Pay: $25 - 27/hr (Depending on Experience)

Location: Arlington, TX (Must be able to train in Fort Worth)

Must be able to work one of the following schedules:

• Monday - Thursday: 2pm-7pm and Saturday 9am-2pm
• Monday - Thursday: 1pm-6pm and Saturday 9am-2pm
• Monday - Thursday: 10am-3pm Saturday 9am-2pm

Position Summary: The VITA Site Coordinator will be responsible for daily operations of an assigned VITA site within Tarrant County, including customer service, client flow, volunteer supervision, and tax return accuracy. Site Coordinators must provide daily guidance to VITA Intake Specialists and volunteers on workflow, problem solving, and task completion, and ensure that clients are being served efficiently.

Essential Duties and Responsibilities:

• Understanding, implementing and adhering to all IRS Quality Site Requirements at assigned site, including privacy laws and rules.
• Monitoring and implementing IRS updates provided by the IRS SPEC Relationship Manager.
• Timely completion of all reports as required by VITA Program Manager. For example, Form 13206, Volunteer Assistance Summary Report Monthly and a weekly report).
• Validating ALL volunteer identities and certification training levels before allowing them to volunteer.
• Supervising VITA staff and volunteers working at the site.
• Developing and implementing processes for volunteers explaining logistics/systems used at the site. Developing and maintaining volunteer schedules to ensure adequate coverage, supplies, and equipment at the site.
• Ensuring adequate supplies and equipment are maintained at the site by notifying VITA Manager, VITA Coordinator or IRS as needed.
• Providing excellent customer service with the site host, volunteers, taxpayers and all other stakeholders.
• Monitoring site’s Intake/Interview Process and ensure all volunteers use Form 13614-C, Intake/Interview & Quality Review Sheet, for every tax return prepared.
• Ensuring 100% quality reviews are conducted by a designated or peer-to-peer quality reviewer. Publication 4012 includes a checklist that which must be covered during the Quality Review Process.
• Verifying the site is using the correct SIDN and EFIN on all tax returns by monitoring your VITA staff and IRS provided software.
• Ensuring all taxpayers and spouses provide photo identification and that volunteers confirm SSN or ITIN for everyone listed on the tax return.
• Ensuring all taxpayers with returns out of the scope of the VITA/TCE Programs are told they are not eligible for traditional VITA/TCE tax return preparation and are referred to explore Free File options or use a professional tax return preparer.
• Ensuring the return preparers and the quality reviewers are exercising due diligence by advising taxpayers of their ultimate responsibility for information on their return.
• Ensuring all completed tax returns are electronically submitted within the required IRS VITA tax return submission policy.
• Ensuring any virtual processes are documented on the required IRS form and adhere to per the IRS Publication 4299 Privacy, Confidentiality, and Civil Rights a Public Trust.
• Reporting any potential violations of the IRS Volunteer Standards of Conduct to VITA Program Manager immediately.

Educational Requirements: High School diploma/GED; Associates Degree preferred Additional Requirements:

• Valid Texas driver’s license, minimum state insurance and reliable transportation required for occasional driving between VITA sites.
• Reliable Internet access to support occasional remote work.
• Consistent communication skills; and familiarity with various client populations including low-income households such as homeless community members. Candidates must also have the ability to work effectively under pressure.
• Candidates must be able to pass the following IRS tests/trainings in timeframe required: Volunteer Standards of Conduct Intake/Quality Review, Advanced Tax Law Certification Site Coordinator Training

Application Process Includes:

• Drug testing
• Background check
• Clerical testing

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Arlington, TX: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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