Barista Job at Hakkasan Group
The Barista will be responsible for preparing teas, coffees, liquor coffees, freshly squeezed juices, and various drinks for the guests per the recipe and restaurant standards. Polish and buff all cutlery, silverware, plates, glasses, chopsticks etc.
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 60 entertainment dining and nightlife venues in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Avenue, Cathédrale, Wet Republic, Yauatcha, Ling Ling, Sake no Hana, Casa Calavera, Jewel, Little Sister, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences
Prepare and/or run teas, coffees, freshly squeezed juices and liquor coffees to tables and bar; serve to guests following restaurant’s standards of service- Buff/polish all cutlery, silverware, plates, glasses, chopsticks, etc. throughout service
- Wash and polish glasses, china and silver to specified standards
- Properly store glass and china stocks and ensure that any breakage is reported and recorded at the end of every shift using the breakage form provided; handle glassware carefully
- Refill water pitchers for service and maintain throughout shift
- Restock server stations with cutlery, silverware, plates, glasses, chopsticks, etc.
- Assist Barback in preparing juices and takes place for bartenders if needed
- Fold napkins to restaurant specifications using napkin template
- Stock up the restaurant’s side stations and expo line for the shift to specified par levels (glasses, cutlery, chinaware, condiments, napkins, marking trays, wiping cloths, trays, etc.);
- Maintain the cleanliness and efficiency of the Infusion station.
- Clean and dry any spillages, effectively and efficiently; never leave spillages unattended. Make sure all equipment is clean and in good condition and continue replenishing stock throughout your shift
- Ensure closing cleaning procedures are followed and cooperate with the team in completing the bar’s end of shift duties
- Prepare trash bins for service and maintain throughout shift. Change trash bags, napkin bags, etc. as appropriate throughout your shift
- Change sanitation buckets every two hours or as needed (if applicable)
- Clean and tidy the storage room and other stock locations on a regular basis or as directed by management. Clean the tools and work surfaces you use (black cloths, sinks, shelves and surfaces, cupboards, etc.)
- Ensure ice buckets are properly filled every two hours or as needed
- Notify bar manager / management team daily of any stock in Infusion area that may be running low
- Perform daily and weekly cleaning duties to specified standard and in accordance with the assigned cleaning schedule
- Resolve guest complaints, ensuring guest satisfaction and escalate to management when necessary
- Maintain complete knowledge of proper table/tray set ups
- Assists and/ or completes additional tasks as assigned
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:
- Accountability
- Development
- Working relationships
- Judgment
- Quality of work
- Job skills knowledge
- Productivity
- Dependability
- Punctuality
- Adherence to Policy
- Verbal communication
- Attitude
- Appearance
- Teamwork
- Guest satisfaction
EDUCATION/REQUIREMENTS:
- High School Diploma preferred
- Must have at least one (1) year of work experience in related field
- Proof of eligibility to work in the United States
- Valid Driver’s License
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Maintain a professional, neat and well-groomed appearance adhering to Company standards
WORKING KNOWLEDGE REQUIREMENTS:
- POS systems
- Maintain complete knowledge of correct maintenance and use of equipment
- Thorough knowledge of restaurant operations including food, beverage, service techniques, and guest interaction
- Opening/ closing/ running duties
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Beverage presentation
- High volume operations
SKILLS:
- Must have the ability to multitask and handle high volume of orders.
- Ability to perform basic mathematical equations
- Must have strong problem-solving skills
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
- Ability to maintain a high level of confidentiality
- Ability to write reports, business correspondence and procedure manuals
- Ability to demonstrate a positive attitude always
- Ability to keep an open and objective view
- Ability to listen empathetically and be respectful always
- Ability to maintain composure and stay focused
- Ability to maintain personal integrity
- Ability to work as a team and stay organized
- Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Must present and maintain professional image
- Must have good positive energy to make it through the day
- Must be able to read the computer monitors
- Must be able to print legibly for guests to read
- Must be observant and quick to respond to various situations
- Must be able to move quickly through work and set the pace in the office and/or venue
- Must be able to sit and/or stand for extended periods of time
- Must be dexterous and able to participate in all service aspects.
- Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
- Must be able to push and lift up to 50 lbs.
- Ability to use hands to handle, or feel objects, tools or controls
- Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
- Ability to talk, hear, taste, and smell
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
- Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
- Involves constant public contact
- Fast paced, high volume, high energy
- Hours may be part-time (less than 30 hours per week)
- Schedule could exceed 30 hours per week and may include overtime when approved by management
- Work varied shifts to include days, nights, weekends and holidays
SECURITY RESPONSIBILITIES:
Security Level –Low
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 60 entertainment dining and nightlife venues in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Avenue, Cathédrale, Wet Republic, Yauatcha, Ling Ling, Sake no Hana, Casa Calavera, Jewel, Little Sister, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences
US Candidates Only
Tao Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.
Tao Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.
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