Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

Are you looking to work at an exciting, iconic Lake Geneva area resort that has mastered the art of guest service? Then The Abbey Resort is The Lake Geneva Experience you are looking for! We aim to hire individuals who are ready and committed to People First, Integrity and Excellence by creating memorable experiences in the lives of all we serve.

As part of the Abbey Resort family you are considered to be a ‘transformational agent’ for our guests and ‘the best of the best’! You will have the opportunity to join an incredibly talented team at an all service resort situated on the beautiful shores of Geneva Lake. Our property mission is to exceed guests’ expectations by genuinely creating lasting memories through our commitment to maintaining positive attitudes, providing outstanding service and superior accommodations.

Every Guest, Every Employee, Every Time!

We offer an array of great benefits for all Abbey employees including on property discounts in the Waterfront Shop, Waterfront and 240 West Restaurants, Café Latte, Avani Spa and Salon, as well as discounted room rates for friends and family. We also offer on the job training, uniforms, recognition programs, housing options, free parking, and free employee meals through our Employee Galley.

Scheduled hours may vary based on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours in order to properly support overall operations. We’re always ready to lend a helping hand, as such, you would be required to perform other tasks and duties as assigned.

If you are ready to come Be The Difference – apply now!

What you will have an opportunity to do:

Come join our food and beverage team who have the front row seat to providing amazing customer service experiences!

Café Latte, the perfect pick-me up when you need it most. The Abbey Resorts very own Café Latte serves Starbucks coffee drinks, delicious breakfast treats, and grab-and-go items. Guests can enjoy their daily cup of coffee here or meet up with friends before they head to the pool or the lake.

As a barista in Café Latte, you’ll enjoy creating handcrafted Starbucks beverages for customers starting their day, preparing food items, and creating long lasting memories for our guests. The ideal candidate can work at a fast pace, have attention to detail, focused on cleanliness and have a great personality.

Your role:

• Greet and serve all guests in a positive and friendly manner.
• Follow predetermined instructions regarding recipes and quantities, following drink specifications exactly.
• Properly use the POS system
• Prepare coffee and food orders effectively as they are received.
• Be aware of food and product inventory to ensure adequate par stocks.
• Must follow accepted procedures for equipment operation, product handling and storage.
• Maintain a neat, organized and sanitary work environment.
• Work collaboratively with other team members. Properly elevate any problems or complaints to leader on duty.

Your Environment: Controlled indoor temperatures. Varied volume levels based on capacity of outlet or activity in lobby area. Standing and walking on hard surface tile flooring, carpet, possibility for wet floors - non-slip shoes a must!

What are we looking for?

The right person will show great customer etiquette, be empathic, outgoing, and should thoroughly enjoy creating excellent experiences for our customers.

• Someone with an engaging and welcoming personality
• Someone who is descriptive and can upsell the Café Latte experience
• Someone who can work under pressure in a fast-paced environment
• Someone with excellent communication skills
• Someone with a strong attention to detail
• Someone who can be on their feet for an entire shift
• Someone with a flexible schedule that allows them to work weekends and holidays

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.