Banquet Manager - Hotel Job at Holiday Inn Portland South
Seeking a full-time candidate to join our team at the Holiday Inn Portland South Hotel and Wilsonville Conference Center.
Essential Functions:
- Support and manage Banquet Department while working with other hotel departments.
- Implement highest of service standards and procedures.
- Hire, train, supervise, coach, motivate Banquet team to achieve exceptional guest service.
- Review Banquet Event Order with other hotel departments.
- Consistently offer exceptional, professional, engaging and friendly service.
- Manage and reach top service scores on IHG's scorecard.
- Responsible for completion of all sidework and related cleaning duties.
- Responsible for preparing banquet rooms for assigned functions.
- Responsible for setting up banquet rooms for events.
- Perform both opening and closing procedures.
- Set-up/break-down buffet or other special food service tables/equipment.
- Ensure that all doors and equipment are locked securely, everything is turned off and keys are returned.
- Display knowledge of basic bar terminology and wine service.
- Ensure equipment is in proper working order.
Qualifications:
- High school diploma or GED.
- Possession of government required licenses or certificates.
- Knowledge and understanding of quality food service techniques and standards.
- Exceptional guest service skills.
- Work any day of the week and any hour.
- Maintain a professional appearance at all times.
- Multi-task and work well under pressure.
- Carry and balance plates, trays, etc.
Physical Requirements:
6-8 hours
Standing/Walking
3-6 hours
Crouching/Bending/Stooping
Lifting/Carrying (up to 50 lbs.)
Pushing/Pulling
Reaching
Grasping
Up to 1 hour
Climbing Stairs
Sitting
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 4 years
Restaurant type:
- Casual dining restaurant
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Serving Experience: 4 years (Preferred)
Work Location: In person
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