As a member of the Mobile Banking team, you will deliver a Legendary Experience to both internal and external customers by living our Core Values daily. With a nimble mindset, you will support multiple banking centers in your assigned region and travel within the assigned footprint. You will perform a variety of duties such as handling deposits and withdrawals, payments, and maintaining accounts. You will perform a variety of banking services, including opening new accounts, loans and assisting customers with inquiries concerning products and services. You love engaging with customers by exploring their needs and recommending banking services and/or products that are in their best interest. You collaborate with other business units through referrals of traditional and non-traditional banking products and services.

You have a passion for owning and managing projects, promoting a strong team and defending the CBMW culture. You are friendly, organized and enjoy adding value to the customer experience. You have a strong desire to learn and support the banking center with your authentic, fun and engaging attitude. You are a self-motivated, courteous and professional individual and can juggle tasks while keeping everything and everyone you support on time and in order.

Qualifications:

• High school education or equivalent.
• Basic math, computer and typing skills required.
• Attention to detail required.
• Ability to maintain regular and punctual attendance with flexibility to work hours as needed, including but not limited to rotating Saturdays, as determined to meet business needs.
• Must possess good judgment skills and the ability to handle confidential information.
• Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.
• Valid and current driver's license
• Willing to obtain and maintain NMLS license.

Competencies:

• Relationship Building - Ability to develop and build strong relationships with clients and internal stakeholders. Ability to influence others through informal leadership.
• Communication - Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
• Problem Solving - Ability to identify a problems root cause and drive to resolution. Ability to escalate where appropriate and ensure follow through.
• Business Acumen-Basic understanding of the Banking industry and business environment both internally and externally.
• Other Key Competencies include: peer coaching, interviewing, exceptional presentation skills, Computer skills - Word - Excel - PowerPoint - Outlook

About You:

• Nimble
• Authentic
• Engaged
• Self-motivated and entrepreneurial
• Energetic and highly driven
• Passionate about serving others
• Innovative and forward-thinking

Driven to bring value to the end customer by serving our associates and leadership team