Automotive Service Manager Job at Midas Auto Service Experts- NEW OWNERSHIP
Midas Auto Service Experts- NEW OWNERSHIP Albuquerque, NM
Job Responsibilities of Automotive Service Manager:
We offer a competitive unlimited commission plan. We are a Sales and Service company. Your ability to produce against expectations is a primary function in this role.
Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials, and equipment.
This is a sales and customer service driven position. The ability to ensure profitability is essential to success.
The selected individual will:
- Greet customers and gather information from them to complete service request form
- Prepare estimates
- Follow up with customers on repairs, quotes, and general information
- Work with foreman/technicians to ensure repairs are performed in a timely manner
- Prepare invoices, repair cards, warranty cards, and reports.
- Research parts/vehicle info when needed
- Collect payment from customers; and
- other duties as assigned
The Service Writer/ MIT must:
- have excellent customer service skills
- be detail-oriented and be able to multi-task
- be able to work in a team environment and autonomously
- be able to effectively deal with issues as they arise
Service writing, job management, administrative and basic knowledge of automotive parts is preferred.
Job Type: Full-time
Pay: $36,000.00 - $66,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Weekend availability
Shift:
- 10 hour shift
- Day shift
Work Location: In person
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