Audiology Technician - Franklin Job at Vanderbilt University Medical Center
- 2215490
Hearing/Speech Technician 2
Job Description: In your pivotal, rewarding role as Hearing & Speech Tech II, you will be the Audiologist provider extender with primary tasks assisting adult hearing aid audiologists in clinical and administrative duties. Technician should review hearing aid/hearing evaluation/student lab workers schedules with Associate Director for following day to determine how they can be best utilized. Duties of the Adult Audiology Technician are subject to change and I be prioritized based on the needs of the clinic. The position will require flexibility.
Clinical Duties
Hearing Aid Appointments
- Complete hearing aid contracts for hearing aid fittings
- Basic cleaning of hearing aids: a) Listening check, b) Run hearing aids through drying chamber, c) Replace earhooks, and d) Re-tube earmolds
- Complete parts of the hearing aid orientation: a) Orient patients to the parts of the hearing aid, b) Review battery care and precautions, c) Orient parent on how to place/remove hearing aids, d) Review hearing aid contract with the patient and make a copy of document for patient, e) Review with family Vanderbilt hearing aid services like Same-Day clinic, and f) Escort family to APSS following the appointment to ensure payment is secured.
Same Day Clinic
- Manage the Same Day Clinic schedule for patients who need hearing aid cleanings, repairs, and supplies.
Administrative Duties
Hearing Aid Program
Amplification Consult Visits
- Monitor amplification consult visits to verify that insurance benefits are in the system prior to the appointment.
- Calculate patient balance if they have a partial insurance benefit.
- Contact patients if they have an insurance benefit that cannot be used at VUMC.
- Call insurer for benefit information if necessary.
Amplification Fitting Appointments
- Verify that the hearing aids and earmolds have arrived for the appointment.
- Complete hearing aid contracts for the fittings.
Follow Up Visits
- Confirm ordered accessories are received.
Bone Anchored Implant Fittings
- Verify that equipment has arrived in the clinic.
- Verify that codes for fitting appointment have been submitted insurance verification. If they are not covered codes, contact patient to verify the amount due at the time of the fitting. Document in chart.
- Complete contract paperwork for fitting.
Bone Anchored Implant Program
- Assist audiologists with letters of medical necessity (LMNs) for BAI devices/services: a) Write LMNs, b) Submit LMNs to administrative assistants, c) Follow up to ensure that signed LMNs are returned from the administrative assistants, d) Work with audiologist to obtain all necessary paperwork for BAI orders, e) Submit documents to Cochlear, Med-El and Oticon Medical, f) Follow up within 2-weeks to verify that documents were received and are being processed, and g) Maintain records regarding status of all submitted LMNs until devices/equipment are fit.
Epic Message Basket
- Monitor pool message basket in eStar and distribute messages to the appropriate person for completion.
Department/Unit Summary
Vanderbilt Medical Centers offers world-class hearing and balance care to patients of all ages. Our clinic, in conjunction with top-ranked academic programs and nationally recognized research labs, provides our patients with the latest test techniques and therapies. We work closely with the Departments of Otolaryngology, Neurology, and primary care in our local and regional community to provide comprehensive care and treatment options to our patients.
Position Shift:
- In this role, you will work day time hours, Monday-Friday
View how Vanderbilt Health employees celebrate the difference they make every day:
Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
VUMC Recent Accomplishments:
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments.
- US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology (Bill Wilkerson Center), 12 adult and 10 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
- Truven Health Analytics: among the top 50 cardiovascular hospitals in the U.S.
- Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
- The Leapfrog Group: grade "A" in Hospital Safety Score
- National Institutes of Health: among the top 10 grant awardees for medical research in the US
- Magnet Recognition Program: Vanderbilt nurses are the only group honored in Middle Tennessee
- Nashville Business Journal: Middle Tennessee's healthiest employer
- American Hospital Association: among the 100 "Most Wired" medical systems in the US
REQUIRED:
- High School Diploma or GED (or equivalent experience)
- 3 years relevant experience
Physical Requirements/Strengths needed & Physical Demands:
- Light Work category requiring exertion up to 20 lbs. of force occasionally and uses negligible amounts of force to move objects.
Movement
- Occasional: Sitting: Remaining in seated position
- Occasional: Lifting over 35 lbs: Raising and lowering objects from one level to another, includes upward pulling over 35 lbs, with help of coworkers or assistive device
- Occasional: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
- Occasional: Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching or maneuvering self, patient and equipment simultaneously while working in large and small spaces
- Occasional: Climbing: Ascending or descending stairs/ramps using feet and legs and/or hands and arms.
- Occasional: Kneeling:Bending legs at knees to come to rest on knee or knees.
- Occasional: Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders.
- Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.
- Frequent: Standing: Remaining on one's feet without moving.
- Frequent: Walking: Moving about on foot.
- Frequent: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
- Frequent: Push/Pull: Exerting force to move objects away from or toward.
- Frequent: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
- Frequent: Reaching below shoulders: Extending arms in any direction below shoulders.
- Frequent: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.
- Frequent: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.
- Frequent: Bimanual Dexterity: Requiring the use of both hands.
Sensory
- Continuous: Communication: Expressing or exchanging written/verbal/electronic information.
- Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
- Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
- Continuous: Smell: Ability to detect and identify odors.
Environmental Conditions
- Occasional: Chemicals and Gasses: Medications, cleaning chemicals, oxygen, other medical gases used in work area.
- Occasional: Pathogens: Risk of exposure to bloodborne pathogens and other contagious illnesses.
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