Audio Visual Technician Job at fusionplusinc
Job Title: AV Support
Location: Pine Hall241 Panama St, Stanford, CA 94305, USA
Duration: 12 Months
Description:
The Audio Visual Technician (Level 2) will be responsible for the supporting video conference systems, AV equipment and collaboration platforms like Zoom & WebEx. The ideal candidate should perform well under pressure, enjoy providing exceptional customer service and aspire to be part of a high performing team.
Job Responsibilities Include:
Support the resolution of Incidents raised through the ticketing process
Ensure the resolution of tickets meet our defined SLA & KPI targets
Ensure a consistent customer service experience
Support AV Inventory Management
Support the configuration of standard AV components and systems
Requirements:
2−3 Years experience in audio visual services
Experience in general IT support and familiarity with networking concepts
Experience with Cisco video conferencing
Experience with AV-over-IP systems
Experience with Shure Microflex
Experience with Extron
Familiarity with Microsoft Word and Excel
Strong interpersonal, written, and oral communication skills
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions (including in emergency situations)
Ability to present ideas in a user-friendly language
Ready to work independently as part of a distributed team
Highly self-motivated and directed
Proven analytical and problem solving abilities
Strong customer service orientation
Experience working in a high performance team and highly collaborative environment
Best Regards,
Mohammad Ameen
Healthcare Recruiter
Direct: 848-847-1119
Job Type: Full-time
Ability to commute/relocate:
- Stanford, CA 94305: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Speak with the employer
+91 8488471119
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