Opportunities with New West Physicians. Bring your passion for health care to New West Physicians in Colorado, a team committed to providing excellent service to every patient… every time. We’re not only one of the largest physician groups in Colorado with 21 offices throughout the Denver Metro area—we’re also part of Optum, a nationwide family of over 53,000 dedicated physicians working together to help people live their healthiest lives. That means we’re backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. New West Physicians has received national awards for providing high quality health care in Colorado. It’s all possible because of our highly qualified, board-certified family practice and internal medicine physicians, hospitalists, cardiologists, gastroenterologists, psychiatrists, endocrinologists, neurologists, physiatrists, physician assistants, nurse practitioners - and more. If this sounds like the place for you, it’s time to take a closer look at New West Physicians and discover a path to your life’s best work.(sm)

The Associate Vice President (AVP), Primary Care Clinical Operations will serve as the primary lead for all clinical operations management as they develop and execute on strategic and quality plans for the organization and the region.

The AVP will work collaboratively with Physician Leadership ensuring effective and persuasive communication of strategic plans and goals. This leader will be responsible for identifying areas of opportunity, coordinating and assigning the right subject matter experts to the right project, while balancing our need to execute and deliver.

This leader will also focus on recruiting, retaining and improving the skill sets of the best talent in Primary Care assuring the organizations ability to perform and respond quickly in the ever changing world of healthcare. The scope will range from supporting Medicare Advantage full risk, expanding and improving population based health for all ages, to understanding and improving coding compliance, and clinical education, to building an IPA compliance and facilitating large scale best practice meetings and opportunities.

Ensures a positive and productive relationship with internal and external business partners as well as patients and providers. Develops strategies to implement organizational mission, vision and values that optimize patient outcomes and financial performance. Facilitates excellent customer service and satisfaction while achieving organization-specific financial goals. Develops and participates in company-wide policy and procedures to monitor and ensure company and regulatory compliance and consistency for over 340,000 patients across the state.

This position will work closely with and report to Sr. Vice President Clinic Operations.

Primary Responsibilities:

• The AVP will work closely and collaboratively with other VPs, directors and managers across the team
• Lead and manage direct reports and corresponding hierarchies of indirect reports
• Remember first and foremost we care for patients
• Provide vision and leadership to take the Primary Care Departments to the next level in service of Optum
• Synthesize information/data, develop actionable next steps and to drive the vision of Optum Primary Care Colorado forward
• Support innovation and best practice dissemination by leading the team in coordination of LEAN events and Optum Pilot initiatives
• Provide information/data as requested to Optum leadership
• Promote understanding, communication and coordination of all metric driven programs to include risk adjustment, quality (HEDIS, Star, ACO, Shared Savings, coding and document) across all lines of business
• Participate in requested evaluations and audits
• Develop and coordinate reporting on all initiatives to all appropriate committees
• Demonstrate understanding of the applicable industry/marketplace and their needs
• Demonstrate understanding of applicable laws/regulations/requirements
• Serve as a catalyst to drive continuous improvement
• Proactively initiate and drive change in processes, tools and capabilities that increase operational efficiency and effectiveness while concurrently improving the consumer experience
• Partner with organizations across Optum to ensure planned results are delivered
• Other duties as outlined and assigned
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree
• 10+ years of experience in managed care
• 5+ years of senior management experience with large teams
• Proven capability working with people at multiple levels of an organization, prefer multiple locations, multi-function experience
• Proficient with Microsoft Word, Excel, PowerPoint
• Ability to 10% travel
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Master’s degree
• 5+ years of working with population management strategies
• Solid leadership and strategic planning skills within a matrix environment
• Exceptional management, organizational, detail and accuracy skills
• Solid team player, interpersonal, customer service skills
• Visionary - this job is not just about doing the work - it is about building to a vision
• Ability to analyze data/reports and make recommendations
• Excellent communication (written/verbal) skills
• Proven evaluative and analytical skillsv
• Excellent training and collaboration skills

Competencies for High Performers

• Highly effective written, oral, and persuasive communication skills
• Solid working skills and knowledge of risk, quality improvement processes and programs
• Ability to manage up, laterally and within non-traditional matrixed structures by influence
  

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only : The salary range for Colorado residents is $113,500 to $218,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment