Associate Consultant / Client Engagement Specialist Job at Wayfinding Partners

Wayfinding Partners Remote

ONLY APPLICATIONS SENT THROUGH EMAIL WILL BE CONSIDERED.

Associate Consultant / Client Engagement Specialist

Wayfinding Partners is seeking a motivated, justice-driven associate consultant to join our growing team. This role is integral to the success of our client engagements and racial justice programs.

We’re seeking individuals who have strong project management skills, growing ease with facilitation, the ability to solve complex problems, and a knack for relationship-building.

This person must also have familiarity with the nonprofit and philanthropic sectors and has a nuanced understanding of how oppression operates at varying levels.

The ideal candidate has also demonstrated a commitment to and aptitude for each of the Wayfinding values: justice in action, empathy and connection, community and self care, emergence and magic, and the fractal nature of existence and change.

  • WORKING WITH WAYFINDING PARTNERS

The mission of Wayfinding Partners is to guide people, organizations, and communities on a journey of self-discovery, and build their capacity to design and thrive in change.

We partner with folks to learn from and reckon with history, heal in the present, and create a just, equitable, joy-filled future. Our philosophy is that by undoing the systems, structures and mindsets that perpetuate inequities, we make space for justice and liberation.

Wayfinding Partners is a completely remote team. We travel for team retreats and client engagements.

  • THE ROLE

The Associate Consultant reports to a Senior Consultant, and serves as a key support in the delivery of Wayfinding Partner’s consulting engagements and community initiatives. This Associate Consultant role works directly with organizations in the nonprofit, philanthropic, and public sectors, conducting organizational needs assessments, designing and implementing strategic interventions, and guiding organizational culture change. Associate Consultants also support, and in some cases facilitate, community programs.

We meet our clients where they are and customize our work according to their growth opportunities, readiness for change, and desired outcomes. As such, each client engagement looks slightly different. However, there are core opportunities and responsibilities unique to the Associate Consultant role.

  • RESPONSIBILITIES

Strategic Advising

  • Assist Senior Consultants in coordinating fieldwork by contributing to the development of project plans, scheduling and preparing for workshops and interviews, gathering documentation, and liaising with client staff
  • Survey and understand the external landscape or “ecosystem” in which clients conduct their work to identify opportunities and challenges
  • Assist Senior Consultants in assessing clients’ capacity—structures, culture, funding, racial equity lens—and guide clients’ approach to improve and strengthen their organizational systems and leadership
  • Actively partner with Senior Consultants to identify and articulate potential pathways for clients to consider to help maximize their impact and achieve their goals

Analysis and Storytelling

  • Review and analyze quantitative and qualitative data, including research reports, stakeholder interview notes, and background materials
  • Lead and actively participate in team meetings to discuss and develop findings and recommendations
  • Develop written reports and presentations summarizing analysis and recommendations

Design, Facilitation, and Holding Space

  • Work with Senior Consultants to design meetings, retreats, and events, including preparing internal and external agendas
  • Facilitate portions of client meetings, retreats, and small group sessions
  • Facilitate community events, including elements of signature workshops and cohort programs

Project Management

  • Work closely with Senior Consultants to maintain and update each project’s schedule of events, communicating any changes to the full consulting team and client throughout engagement
  • Build meaningful client relationships, through all interactions, and ensure they remain engaged in the project
  • Coordinate with consulting teams and the client to create and send calendar invites for engagements
  • Attend client meetings to take notes and assist in any facilitations
  • Ensure all documentation pertaining to each client is uploaded to the client folder on the shared drive
  • Create and maintain documents per client to track all engagement deliverables, ensuring activities and coaching hours align with client contract.
  • Support Senior Consultants in ensuring deliverables are completed in a timely manner, communicating any changes to the client.

Wayfinding Culture Curation and Care-Taking

  • Model Wayfinding values in action, paying particular attention to self- and community-care.
  • Uplift opportunities for the Wayfinding team to be in community with each other
  • Continuously brainstorm and make recommendations for how to make Wayfinding a liberated workplace
  • QUALIFICATIONS

We recognize that one candidate may not possess every desired qualification listed below. We also know that this list is not exhaustive of all the wonderful qualities that could make you successful in this role—we hope you share those with us in your cover letter. As we search for our next teammate, we are looking for the following:

  • Minimum of three (3) years of relevant full time professional experience in the nonprofit or philanthropic sectors. Experience in organization development, education, and/or nonprofit management is preferred.
  • Clear point of view on racial equity, social justice, liberation—and eagerness for ongoing growth, dialogue, and learning
  • Comfort, tenacity, and grace in developing relationships across culture, race, ethnicity, gender, sexual orientation, religion, ability, political affiliation, and other forms of difference
  • Comfort in giving and receiving positive and constructive feedback to colleagues and clients
  • Capacity to handle multiple tasks, remain flexible, prioritize appropriately, and manage workflow for oneself and others
  • Highly motivated self-starter with demonstrated comfort taking initiative, learning quickly, and working in virtual environments
  • Excitement in the recognition that we are learning all the time, and eagerness to use challenges as opportunities to gain new knowledge
  • Energy Transfer (i.e. Compensation)

In recognition and appreciation of team members’ partnership with Wayfinding and our clients, we offer salaries commensurate with experience and benefits that emphasize health, family, and wellness.

The salary range for the Associate Consultant position is $65,000 - $75,000. Our benefits package includes paid time off, wellness days, paid holidays, 401(k) retirement plans, health care reimbursement, long-term disability plans, along with other fun sprinkled throughout the year. Wayfinding Partners also closes for one week in summer and the last two weeks of the calendar year.

  • APPLICATION PROCESS

Applications will be reviewed on a rolling basis until the position is filled.

To apply, please submit the following to jobs @ wayfindingpartners.com:

Cover letter or email expressing:

  • Your interest in the role
  • Your qualifications
  • What you hope to gain from joining the Wayfinding team
  • What you hope to contribute to the organization development and/or racial justice fields broadly

Resume or a brief summary outlining your:

  • Work and/or volunteer experiences
  • Educational background and/or experiences

Anything else you would like to share to give us an idea of who you are!

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

  • 401(k)
  • Disability insurance
  • Life insurance
  • Paid time off
  • Work from home

Schedule:

  • Monday to Friday

Work Location: Remote




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