Assistant Production Manager: A great candidate for this role would have previous restoration industry experience supervising production crews and jobs, as well coordinating requirements for production, completing job files, and monitor jobs from start to finish.

COMPENSATION: $24.50-27/Hr. Depending on Experience

SERVPRO Beverly Hills is an industry leading water, mold, and large loss fire restoration company. We are one of a select few members of the SERVPRO Global Disaster Recovery Team Program, singling us out as one the largest producers of commercial damage restoration in the country and worldwide.

Summary:

• Provide and communicate clear and accurate pretesting, scoping of services, and job estimates.
• Monitor and follow up on all assigned jobs ensuring customer needs are met.
• Manage job file documentation/ on site duties.
• Assign tasks to Production Technicians and Crew Chiefs and manage workflow and task completion.
• Communicate and establish rapport with commercial and residential customers.
• Oversee processes relating to customers and take care of customer needs.
• Inspect services and final walk-through on jobs to achieve customer satisfaction by ensuring quality work is completed during and at the end of each job.
• Control damage reimbursement expenses, ensuring costs are maintained at the established rate.
• Make sure supplies required for jobs are available.
• Control production expenses, ensuring costs are maintained at the established rate.
• Manage equipment and materials (assets).
• Keep vehicles, equipment, and facilities in working order, ensuring that all are well-maintained.
• Make sure production crew chiefs and technicians follow safety and risk management guidelines on the jobsite, in the office, and while traveling.
• Perform production work as needed.
• Handle recurring and unique tasks, as necessary.

Qualifications:

• 4+ years experience in the Restoration Industry
• 1+ Supervisory role experience
• WRT certification required
• Must be flexible to work on call every 2-4 weeks (remotely answering phones)
• Excellent customer service skills
• Valid Drivers License

Perks:

• Weekly pay and on call bonuses
• Paid IICRC certification and training
• Company iPad, company phone, company credit card
• Office and Warehouse snacks and drinks
• PTO, Sick Pay, Paid Holidays
• Medical, Vison, Dental, Life Insurance

SERVPRO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $24.50 - $27.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hawthorne, CA 90250: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What aspects of your past work experience or training/education have prepared you for this job?
• What is the largest cleaning, restoration, or janitorial job have you worked on?
• How would your co-workers describe your work style or work habits?

Experience:

• WRT Certification: 1 year (Required)
• Supervising: 2 years (Required)
• Water and Fire Restoration: 4 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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