Assistant Housekeeping Manager Job at Graduate Hotels

Graduate Hotels Ann Arbor, MI 48104

Graduate Hotels®, is seeking an Assistant Housekeeping Manager to join Graduate Ann Arbor and its brilliant team of hospitality enthusiasts.

Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.

We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.

Graduate Hotels is proud to be Great Place to Work-Certified™, proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership.

JOB DUTIES AND RESPONSIBILITIES

Schedules room and cleaning assignments to ensure proper coverage
Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning
Verifies and updates status of discrepant rooms throughout the shift
Randomly selects assigned rooms to ensure cleanliness and inspects them to verify brand standards are being met.

Coach, counsel, and provide corrective action to housekeeping associates on performance not meeting expectations and discrepancies found in rooms
Notifies GM and/or Chief Engineer of maintenance repairs necessary in rooms or on property
Interviews, h ires, develops, and disciplines direct employees
Perform property walk and report identified deficiencies
Participates in scheduling employees to business demands and tracking employee time and attendance

Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met
Manages Housekeeping inventory, ensuring that team has dedicated tools, supplies, and resources to complete assigned tasks and work.
Other duties as assigned.

EDUCATION AND EXPERIENCE

High School Diploma/GED. Post high school education preferr e d
Minimum of 2 years in housekeeping leadership experience

KNOWLEDGE, SKILLS AND ABILITIES

Basic math skills

Opera and/or experience using a property management system (PMS)
Microsoft Office experience
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members

Excellent time management skills

About Graduate Hotels®

Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are 35 hotels across the U.S. and U.K. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com .

  • Graduate Hotels is an Equal Opportunity Employer.



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