Assistant Director, WCU Programs in Asheville - Job at Western Carolina University
Job Location – Asheville, NC
The primary location of this position is at WCU’s Biltmore Park instructional site located in Asheville, NC.
This position is part of the WCU Programs in Asheville administrative team. The primary purpose of the WCU Programs in Asheville unit is the management of the university’s instructional site in Asheville including facility operations, curricular matters, academic and student support services, professional development and continuing education programs, as well as coordinating community outreach in Metro Asheville.
General
Directly support the Executive Director, representing them and the University at community events and meetings.
Work in partnership with departments across campus as well as external partners to provide program management support for programs and initiatives with multiple stakeholders. The position utilizes program evaluation, facilitation, and project planning to establish relationships, improve business processes, and implement change.
Serve as the liaison to the academic and student services units on main campus.
Serve as the liaison to the Graduate Student Association
Serve as the liaison with the Graduate School
Supervision
Supervise part-time graduate assistants and a full-time administrative support staff. Perform day-to-day supervision of administrative support staff in coordination with executive director and facility manager.
Programming
Work with existing academic programs and support creation of new programs through assessing needs, designing projects and programs, facilitating discussions, collecting and analyzing data and information to review and evaluate programming and provide recommendations.
Work with key stakeholders to develop agreed-upon project scope, milestones, goals, objectives and desired outcomes.
Facilitate discussion with internal and external stakeholders to implement complex initiatives, manage change, and improve processes.
Identify and communicate opportunities to improve internal operations and collaboration with external partners.
Serve as the university’s lead with the Asheville Chamber’s Young Professionals of Asheville Program.
Assist in developing and executing department events such as orientation and community-centered programs.
Assessment
Lead annual assessment and continuous improvement planning, review, and reporting.
Facilitate discussions with WCU Programs in Asheville staff in order to set goals, determine measures, and execute data and information gathering.
Collect and analyze relevant data/information, prepare assessment documents and reports, and present oral and written analysis of data.
Provide comprehensive analysis of program outcomes, outputs, and/or goals and prepare documents and reports for specified performance and evaluation projects.
Facility Support
Analyze data from multiple sources to assist in informing important decisions, including but not limited to those involving policy changes, organizational structure, staffing, training, partnerships, and process improvements.
Coordinate hiring, shift schedules, and onboarding of graduate assistants, part time student workers, and part time temporary staff.
Knowledge, Skills, & Abilities Required for this Position
High-level project management skills.
Excellent problem solving skills, with the ability to develop innovative and creative solutions.
Excellent written communication skills.
Excellent oral communicator.
Proven ability to work with major software tools, databases and CRMs
High-level customer service skills
Minimum Qualifications
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
Graduate degree or equivalent work experience preferred.
High education experience preferred.
Anticipated Hiring Range $64,177
Position Type Permanent Full-Time
Number of Hours per Week 40
Number of Months per Year 12
Salary Band Range $28,713 - $77,112
Salary Grade For administrative purposes during the implementation of Career Banding this advanced level posiiton is considered a Salary Grade 72.
Posting Text
Open Date 04/27/2023
Close Date 05/22/2023
Open Until Filled No
Special Instructions to Applicants
Applicants must apply online in order to be considered.
Please include a cover letter, resume, and a listing of at least three professional references (with complete contact information).
Applicants must upload a DD-214 if claiming Veteran’s Preference.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
AA/EOE
Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Please Note :
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The primary location of this position is at WCU’s Biltmore Park instructional site located in Asheville, NC.
This position is part of the WCU Programs in Asheville administrative team. The primary purpose of the WCU Programs in Asheville unit is the management of the university’s instructional site in Asheville including facility operations, curricular matters, academic and student support services, professional development and continuing education programs, as well as coordinating community outreach in Metro Asheville.
General
Directly support the Executive Director, representing them and the University at community events and meetings.
Work in partnership with departments across campus as well as external partners to provide program management support for programs and initiatives with multiple stakeholders. The position utilizes program evaluation, facilitation, and project planning to establish relationships, improve business processes, and implement change.
Serve as the liaison to the academic and student services units on main campus.
Serve as the liaison to the Graduate Student Association
Serve as the liaison with the Graduate School
Supervision
Supervise part-time graduate assistants and a full-time administrative support staff. Perform day-to-day supervision of administrative support staff in coordination with executive director and facility manager.
Programming
Work with existing academic programs and support creation of new programs through assessing needs, designing projects and programs, facilitating discussions, collecting and analyzing data and information to review and evaluate programming and provide recommendations.
Work with key stakeholders to develop agreed-upon project scope, milestones, goals, objectives and desired outcomes.
Facilitate discussion with internal and external stakeholders to implement complex initiatives, manage change, and improve processes.
Identify and communicate opportunities to improve internal operations and collaboration with external partners.
Serve as the university’s lead with the Asheville Chamber’s Young Professionals of Asheville Program.
Assist in developing and executing department events such as orientation and community-centered programs.
Assessment
Lead annual assessment and continuous improvement planning, review, and reporting.
Facilitate discussions with WCU Programs in Asheville staff in order to set goals, determine measures, and execute data and information gathering.
Collect and analyze relevant data/information, prepare assessment documents and reports, and present oral and written analysis of data.
Provide comprehensive analysis of program outcomes, outputs, and/or goals and prepare documents and reports for specified performance and evaluation projects.
Facility Support
Analyze data from multiple sources to assist in informing important decisions, including but not limited to those involving policy changes, organizational structure, staffing, training, partnerships, and process improvements.
Coordinate hiring, shift schedules, and onboarding of graduate assistants, part time student workers, and part time temporary staff.
Knowledge, Skills, & Abilities Required for this Position
High-level project management skills.
Excellent problem solving skills, with the ability to develop innovative and creative solutions.
Excellent written communication skills.
Excellent oral communicator.
Proven ability to work with major software tools, databases and CRMs
High-level customer service skills
Minimum Qualifications
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
Graduate degree or equivalent work experience preferred.
High education experience preferred.
Anticipated Hiring Range $64,177
Position Type Permanent Full-Time
Number of Hours per Week 40
Number of Months per Year 12
Salary Band Range $28,713 - $77,112
Salary Grade For administrative purposes during the implementation of Career Banding this advanced level posiiton is considered a Salary Grade 72.
Posting Text
Open Date 04/27/2023
Close Date 05/22/2023
Open Until Filled No
Special Instructions to Applicants
Applicants must apply online in order to be considered.
Please include a cover letter, resume, and a listing of at least three professional references (with complete contact information).
Applicants must upload a DD-214 if claiming Veteran’s Preference.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
AA/EOE
Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.