The Asset Maintenance Specialist – Pacific Premier Trust has a primary responsibility to analyze and process transactions related to Private Security and Real Estate maintenance. Processing activities include expense payments, activities related to litigation, and valuations. Communicate effectively with clients, authorized third parties, and asset sponsors to resolve discrepancies or follow-up on requests. Adhere strictly to trust regulations and security standards including our customer identification program, the Gramm-Leach-Bliley Act, Bank Secrecy Act, Internal Revenue Code, and all other applicable banking and trust regulation set forth by the IRS and various other regulatory agencies. Handles moderately complex work.

RESPONSIBILITIES

• Process cash and securities transactions in the trust accounting system related to expense payments, litigation, and valuations.
• Ensure all transactions are processed accurately and according to the relevant documentation.
• Ensure all documentation related to the transaction is appropriately archived and noted in Salesforce.
• Proactively communicate with asset sponsors or government agencies via phone to validate requests and to understand the path to completion for each transaction.
• Quickly remediate any issues or concerns arising from the sponsor or agency contact.
• Communicate findings to end clients as needed.
• Ensure all procedures related to client contact are adhered to.
• Proactively communicate with clients via phone to advise them of the status of their request.
• Quickly remediate any issues or concerns arising from the client contact.
• Ensure all procedures related to client contact are adhered to.
• Under the guidance of senior team members, assist in processing activities related to institutional client conversions and deconversions.
• Under the guidance of senior team members, develop an understanding of processing activities across multiple security types (private equity and real estate).
• Process complex activities related to bulk vendor valuations, bulk client valuation notices, and litigation activities.
• Ensure all documentation related to the transaction is appropriately archived and noted in Salesforce.
• Lead institutional client conversions and de-conversions.
• Create action plans and ensure timely execution of related processing activities.
• Communicate with Sales / Service teams on status of the plans.
• Other duties as assigned

QUALIFICATIONS

• Demonstrated data entry skills required.
• 0-1 year Financial Services experience required.

This position starts at $20/Hr. - $25/Hr. depending on experience. A discretionary bonus may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. For more information regarding our benefits, please visit https://www.ppbi.com/careers.html

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)