About us

Premier Medical Group is a company in Mobile, AL 36606. We are rewarding, inclusive and challenging.

Our work environment includes:

• Growth opportunities
• On-the-job training

Appointment Scheduling Clerks are responsible for making and changing patients’ appointments.

Ideal candidate should have 2 years of stable work history. Excellent customer service skills.

DUTIES AND RESPONSIBILITIES:

1. Makes appointments over the telephone.

2. Maintains physician’s schedules.

3. Blocks out and reopens work hours as needed.

4. Reschedules patient appointments as needed.

5. Is responsible for marking “No Shows” in charts and sending cards to the same. (East Office)

6. Is responsible for setting up house call computer system. (East Office)

7. Is knowledgeable of and efficiently operates the Company’s practice management system without error.

8. Makes and sends out daily schedules to staff members on a weekly basis.

9. Prints doctors’ recall list monthly and sends reminder cards to patients. (West Office)

10. Is responsible for knowing the work schedule, observing work hours and maintaining a good attendance record. (See attached attendance and punctuality requirements.)

11. Attends in-service programs as directed or required.

12. Establishes and maintains effective working relationships with patients, employees, supervisors and the public. Exemplifies the Company’s Five Star Program.

13. Follows all corporate and departmental policies and procedures and complies with the Employee Handbook.

14. Performs other tasks as needed or directed.

The statements listed above describe the principal functions of the job and should not be considered as a detailed description of all the work requirements that are inherent in the position. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made for individuals who are able to perform the essential functions of the job.

DEGREE OF SUPERVISION:

Performs duties under direct and indirect supervision.

PERFORMANCE REQUIREMENTS:

A. Accountability: Reports directly to the Supervisor of Appointment Scheduling.

B. Education or Training: Must be a high school graduate or earned a GED.

C. Knowledge and Experience: Requires at least 1 year of work experience. Must have computer experience.

D. Dexterity: Must be able to function in an office setting.

E. Accuracy: Must be able to transcribe information received from patients, including insurance coverage, social security and telephone numbers without error.

F. Physical Activity: Physical activity involves keying, reaching, carrying, looking, listening, talking, bending, lifting, standing, walking, and much sitting, resulting in sedentary work.

G. Exertion Requirements: Sedentary - must be able to exert force up to 10 pounds of weight occasionally and a negligible amount of force frequently to lift, carry, push, pull or move objects. Must be able to walk, stand or sit to a significant degree depending on task requirements.

H. Working Conditions: Works in an office setting, which is well lighted, ventilated

and temperature regulated.

Must be able to concentrate on work tasks amidst distractions, such as noise, conversations and foot traffic.

Must be able to work in a confined area performing repetitive work for extended periods of time.

I. Hazards or Risks: In office minimal.

J. Worker Characteristics: Must have responsible, ethical and professional manner with the

ability to listen and learn. Must be able to communicate with people of different races, sexes, ages and social classes.

K. Non-performance Requirements: Must have a valid driver’s license or picture identification and a Social Security card or work permit.

The statements listed above describe the principal functions of the job and should not be considered as a detailed description of all the work requirements that are inherent in the position. To perform this job successfully an individual must be able to perform the essential duties and performance requirements satisfactorily. Reasonable accommodations will be made for individuals who are able to perform the essential functions of the job.

Job Type: Full-time

Pay: $11.43 - $13.81 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Uniform allowance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: Multiple Locations

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