Adoption Services Specialist (Coon Rapids) Job at Animal Humane Society
Come be a part of Animal Humane Society - a Star Tribune 2018, 2019 Top Workplace and a 2021 National Nonprofit Top Workplace!
Job Purpose : You are a customer-oriented and focused team member who supports the adoption floor and process. You serve as the first point of contact for vendors, visitors, employees, and volunteers in the adoption area.
Location : Coon Rapids
Schedule : Part-time (roughly 20 hours/week)
- Must be able to work Sunday shifts from 9:45am to 6:15pm
- Weekday shifts may vary in length (4 or 8 hour shifts)
Candidate availability is a consideration in hiring. Candidates will be asked questions about availability in the application process.
Pay : $16.00/hour
What you will be doing:
Customer Service — Greet and respond to inquiries of both internal and external customers. Actively guide customers through the adoption and holds process. Foster and process merchandise sales goals.
Communication — Listen, pay attention, and be a responsible steward of information. Distill and convey information in a clear, complete, and timely manner in alignment with organizational messaging.
Support — Assist in opening and closing the adoption center, maintaining the merchandise and adoption area, and handling animals and animal related paperwork and items.
Culture — Foster an open and inclusive work environment by modeling AHS’s behaviors and values, consistent with the vision and mission of the organization. Champion a culture of safety and promote meaningful volunteer engagement.
Other duties as assigned
What we are looking for:
Schedule — Regular, predictable attendance, punctuality, and availability to work during operational hours as defined by leadership with the expectation to work varied hours including evening and weekend shifts.
Computer Skills — Proficient with computers, specifically, a working knowledge of Microsoft products.
Adaptability — Ability to work in a professional and positive manner with high attention to detail in a variety of situations and the willingness to assist at other sites.
Communication — Excellent interpersonal and communications skills, must have ability to work as a member of the team and partner collaboratively with external and internal customers and departments.
Physical Capabilities — Must be able to lift and carry up to 50 lbs. Must have a high level of resiliency.
About AHS
One of the nation's leading animal welfare organizations, Animal Humane Society helps more than 23,000 animals every year. We’re transforming the way shelters care for animals and engage their communities, advancing animal welfare and creating a more humane world for animals everywhere.
Why Work Here
Make a difference in the lives of animals and people
Join a team of coworkers who love animals as much as you do
Work-life balance
Unique animal adoption benefits and discounts on veterinary care, pet supplies, and animal training classes
Health insurance coverage for full time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance, and employee-paid supplemental life, and employee-paid accidental death and dismemberment insurance
Employer paid benefits for full time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term and long-term disability
401K with up to 4% match for part time and full time staff
Nine paid holidays for full time staff
Paid floating holidays for part time and full time staff (up to 4 days per year based on start date)
Paid time off for part time and full time staff (amount is based on hours worked and full time/part time status)
Paid parent leave for full time staff
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