Come be a part of Animal Humane Society - a Star Tribune 2018, 2019, and 2021 Top Workplace!

Job Purpose: You are an outgoing and communicative team member who supports and leads the team by caring personally and challenging professionally. You serve as a first point of contact in the adoption area and resolve routine problems and concerns. You contribute to a culture of improvement and a culture of why.

Location: Golden Valley

Schedule: Full-Time - 40 hours/ week, five 8 hour shifts

Candidate availability is a consideration in hiring. Candidates will be asked questions about availability in the application process.

Days required to work : Must be able to work Wednesday, Thursday, Friday, Saturday and Sunday

Saturday and Sunday shift times fall within:

9:45 AM - 6:15 PM

Monday – Friday shift times fall within:

11:45 AM - 8:15 PM

• Shift times are subject to change based on the needs of the organization

Pay: $17.00/hour

What you will be doing:

Leadership — Own outcomes, work collaboratively, and hold yourself and the team accountable. Open and close the adoption center and coordinate daily work tasks and schedules. Model the coaching approach to leadership

Customer Service — Greet and respond to inquiries of both internal and external customers. Actively assist and advise on the adoption and hold process. Process merchandise sales and adoptions.

Communication — Listen, pay attention, and be a responsible steward of information.

Support — Assist in guiding, coaching, and training the team, building schedules, managing time records, and planning or leading staff meetings. Ensure consistent and quality service delivery. Maintain merchandise inventory levels and support animal flow, rounds, and daily deposits.

Culture — Foster an open and inclusive work environment by modeling AHS’s behaviors and values, consistent with the vision and mission of the organization. Champion a culture of safety and promote meaningful volunteer engagement.

Other duties as assigned

What we are looking for:

Schedule — Regular, predictable attendance, punctuality, and availability to work during operational hours as defined by leadership with the expectation to work varied hours including evening and weekend shifts.

Experience — Leadership experience or the desire to be a leader required. Customer service experience preferred.

Computer Skills — Proficient with computers, specifically, a working knowledge of Microsoft products.

Adaptability — Ability to work in a professional and positive manner with high attention to detail in a variety of situations and the willingness to assist at other sites.

Communication — Excellent interpersonal and communications skills, must have ability to work as a leader of the team and partner collaboratively with external and internal customers and departments.

Physical & Emotional Capabilities — Must be able to handle the physical and emotional aspect of work in an animal shelter environment, including the use of and assisting with euthanasia. Must be able to lift and carry up to 50 lbs. Must have a high level of resiliency.

This position description is intended to describe the general content and/or requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

About AHS

One of the nation's leading animal welfare organizations, Animal Humane Society helps more than 23,000 animals every year. We’re transforming the way shelters care for animals and engage their communities, advancing animal welfare and creating a more humane world for animals everywhere.

Open Admissions Philosophy

Animal Humane Society accepts every animal that comes to us, and there is no time limit placed on the animals in our adoption centers. As long as an animal remains in good health and temperament, it is available until it is adopted. However, we also have a commitment to placing only healthy, treatable, and safe animals in the community. When the difficult decision is made to end an animal’s life for untreatable aggression or unmanageable illness, we provide them with a dignified end to life with humane euthanasia by compassion injection.

Why Work Here

• Make a difference in the lives of animals and people
• Join a team of coworkers who love animals as much as you do
• Work-life balance
• Health, dental, vision, and coverage
• 401K with up to 4% match
• Nine paid holidays