Overview

The Administrative Support Specialist performs a wide range of administrative and office support activities to facilitate the efficient operation of the organization. Reports directly to the Administrative Executive Assistant.

Benefits:

• Continuing Education Funds and PTO
• Career Development and Leadership Opportunities
• Administrative Time
• Health Insurance
• Dental Benefits
• 403B Retirement Plan
• 403B Retirement Matching
• Paid Time Off
• Holiday Pay
• Long Term Disability
• Life Insurance
• Optional Benefits
• Employee Assistance Program
• Flexible Spending Accounts

Specifications:

Education: 5 plus years of administrative support experience in an office setting preferred.

Licensure: Valid NC driver's license & reliable vehicle

Experience: At least 1-2 years' experience in an office setting required- specifically healthcare, preferred. Experience taking minutes for professional meetings required. Computer skills, knowledge of relevant software and general experience working with technology required. Knowledge of operation of standard office equipment required.

Key competencies: Must be proficient in Microsoft applications (Outlook, Word, PowerPoint and Excel). Must possess excellent skills in communication (written and verbal), planning/organizing, prioritizing, problem assessment & solving, attention to detail & accuracy, flexibility, and adaptability. Proficient in providing excellent customer service and teamwork minded. Must have a solid understanding of the importance of confidentiality.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.

Key Responsibilities

1. Provides administrative support for Senior TLC Leadership Team including, but not limited to assisting with employee recognition administrative tasks such as appreciation note cards and gift cards, staff bereavement cards & floral arrangements, and management of the distribution of STLC Staff Bucks for general recognition.

2. Provides administrative support to the appreciation committee and subcommittees by taking minutes, keeping record of team member accomplishments for further recognition, and purchasing various items needed for recognition as approved by the committees

3. Serves at Senior TLC's IT liaison through oversight of technology equipment: including but not limited to coordinating the provision of equipment, managing the utilization of training laptops and overseeing and assisting team members with the accuracy of caller ID and voicemail boxes.

4. Manages the utilization of Senior TLC's digital faxing system, FaxIt2Me, through the accurate distribution of faxes received by Senior TLC, and the training of team members on how to use the software to send and receive faxes.

5. Manages the Senior TLC staff store, including but not limited to the purchase, upload, and distribution of staff store inventory with the goal of ensuring team members are satisfied with the available products and are knowledgeable in how to access and utilize their staff bucks.

6. Oversees the scheduling of conference room reservations for meetings as requested; as well as ensuring conference rooms are kept in order and fully equipped for the needs of various meetings.

7. Places and coordinates catering for meetings as requested.

8. Creates visually appealing and interesting PowerPoint presentations as directed. Including, but not limited to monthly Town Hall presentations, and materials for online orientation modules.

9. Serves as the scribe for meetings as designated, including but not limited to the Utilization Review Committee meetings.

10. Assists with the coordination of new hire on-boarding through overseeing the mentorship program, scheduling orientations, providing new hires with basic office supplies, and advising new hires on a basic level as they acclimate to Senior TLC's office life. Also oversees the cleaning out of office spaces and recycling of equipment and supplies when team members leave the organization.

11. Assists in the overall coordination of annual All Staff Training Days through the coordination of contracted educators and other guests, the communication of information to all staff of the plan and the incorporation of auxiliary entertainment activities for staff.

12. Other duties as assigned

Kintegra Health Core Requirements

1. Patient First – An approach to care that holds primary, the well-being and desires of the patient

2. Build not Blame – Focusing first on finding fault with the process rather than the person

3. Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers

4. Cooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description

5. Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.

Kintegra Health has implemented Covid-19 protocols for our current employees and new hires. For further information please reach out to Human Resources at humanresources@kintegra.org.

We are an equal opportunity employer and value diversity.