We are looking for a friendly and welcoming Administrative Assistant/Receptionist to join our team. You will greet and direct visitors, answer a multi-line telephone and appropriately route all incoming calls.

Examples of Duties:

• Using a multi-line telephone, answer and appropriately route all incoming calls.
• Greet and direct visitors, volunteers and other members of the public by providing general information and directions in accordance with accepted practices and management’s direction.
• Support facility admissions by being the conduit for information necessary to accept and admit residents, as directed and supervised by the Director of Community Development.
• Monitor eDischarge website for new referrals. Inform Director of Community Development and Director of Nursing/designee when a new referral is obtained.
• Verify new admission coverage for Medicare, Medicaid and other insurance as requested.
• Process and manage accounts payable through designated computer software. Process the bill for the Human Services expense and update the data base monthly.
• Monitor for entries into volunteer and visitor sign in books.
• Insure all advertising and informational brochures and pamphlets are current and on display.
• Support Administrator and other departments in the preparation and completion of correspondence and documentation. General word processing and database population to include: typing correspondence, memos, reports, and other documents; completing various report forms; preparing routine correspondence; and compiling numerical data for database reports.
• Maintain facility policies in both physical and electronic format.
• Perform all filing activities as directed by Administrator and Director of Community Development.

Typical Qualifications:

A candidate for this position should be a high school graduate or equivalent and successfully completed courses in basic bookkeeping, computer skills and office practices. accounts maintenance, typing, and office maintenance and office procedures. The incumbent should have up to three (3) years office administration experience or combination of training and work experience with progressive responsibilities as would demonstrate possession of the required knowledge and abilities to perform work. An Associates Degree in Office Management, Business Management, Medical Records or equivalent could substitute for two years of experience.

A candidate for this position should have a good working knowledge of business English, and/or medical terminology, basic bookkeeping, spelling and arithmetic; modern office appliances, practices and procedures. A candidate should have the ability to make arithmetical computations and tabulations with speed and accuracy, keep complex clerical records and prepare accurate reports from such records, prepare effective correspondence on routine matters and perform routine office management details without referral to a supervisor, and establish and maintain effective working relationships with other employees and the general public.

A candidate for this position must be proficient in the computer-based software programs that support this level of work, including but not limited to: Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), Adobe Acrobat, and ability to learn and operate custom application systems.

A candidate for this position must be able to successfully establish priorities and work independently. Excellent organization skills with attention to detail are necessary, as is a flexible manner to adapt to changes in direction at a moment’s notice when necessary.

Job Type: Full-time

Pay: $16.07 - $21.17 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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