** PLEASE APPLY HERE: https://catholicschoolsphx.tedk12.com/hire/ViewJob.aspx?JobID=5485

Purpose and Scope

The Administrative Assistant for Financial Aid is primarily responsible for customer service to families with regard to tuition and scholarships. This position will maintain a good relationship with parents, students, staff members and faculty; provide financial support required by the Director of Finance; assists the Director of Finance in maintaining accurate records; performs any other job-related tasks deemed necessary and/or assigned by the Director of Finance or the Principal. The position requires the ability to communicate fluently in both English and Spanish.

Status: Grade 2, Non- Exempt, 12 months. (12B)

• 40 hours per week
• Occasional work in the evenings
• Benefits per Diocese of Phoenix Benefit guidelines
• Reports to the Director of Finance

Essential Job Functions

• Customer Service to school families including communicating payment arrangements, educating on financial aid opportunities, and responding to a variety of questions and requests.
• Presentation of scholarship opportunities to existing and potential new families - one-on-one and in small groups.
• Assist families in the scholarship application process.
• Tuition collection utilizing Facts software.
• Maintain the Financial Aid and Tuition spreadsheet.
• Assist with various Finance and Accounting tasks.

Knowledge, Skills and Abilities Required

• Active practicing Roman Catholic in full communion with the Church
• Excellent communication and customer service skills - must be bilingual (fluent in English and Spanish)
• Able to understand and clearly express the mission of Catholic Schools, especially St. John Paul II Catholic High School
• High School Diploma required; Associates or Bachelors degree preferred
• 5+ years of customer service experience
• Strong attention to detail, creativity, organizational and problem-solving skills
• Ability to maintain confidentiality required
• Experience with financial record keeping, accounting, and bookkeeping
• Good judgment in handling different personalities and emerging situations; an ability to observe and actively listen in assessing family needs
• Ability to work cooperatively with others utilizing effective interpersonal communication skills
• Experience with Microsoft and Google platforms for email, word processing documents, spreadsheets, and document sharing
• Understanding of Arizona Private School Tax Credit programs
• Able to lift and move boxes and materials
• Must possess a strong desire to serve

Other Job Duties

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, school administration reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, technological developments, etc.).