Join our team and make a difference in people’s lives!

We're looking for an Administrative Assistant for our Sacramento, CA Corporate Office Team!

Our Philosophy

LifeSTEPS is committed to building thriving communities by empowering individuals and families through supportive housing and services. The STEP in LifeSTEPS stands for “S*kills Training and Educational P*rograms” and is the heart of our mission. We believe community development is built “One STEP at a time.” Our vision is that every person served by LifeSTEPS will be empowered with the skills, resources, and support to maintain stable housing and break the cycle of poverty. Our founders believe that building affordable housing is only the first step. It is also essential to provide meaningful programs that empower people to move forward in their lives.

About us

LifeSTEPS is a 501(c)(3) nonprofit charitable organization. It was founded in 1996 and currently has over 300 partnered affordable housing properties all over the state of California. We serve several regions from Sacramento, Bay Area, South Bay, Central Valley, LA Valley, Desert, and LA South Region. We work with 90,000 residents all over the state and we’re on a mission to provide effective educational and supportive services to maximize the strengths of individuals and build resilient communities.

Our Benefits

In addition to meeting your passion for making a difference in the lives of those we serve, your benefits package includes the following:

• Competitive pay based on skill and experience
• Medical, Dental Vision, and Life Insurance
• 401(k) plan
• Identity Theft Program
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• LifeSTEPS Perks Program

About the position

The Program Development and Quality Control (PDQC) Assistant functions in support of the Director of PDQC and all related functions of the department including partner agreements, new business RFP/RSQs, compliance reporting, and overall systems, and supportive services assistance as necessary. This position will also be responsible for general administrative support to the corporate office.

Core Duties

• Support and handle field staff inquiries or direct them to the appropriate persons according to their needs.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
• Assist with maintenance of database and spreadsheet files.
• Conduct research, compile data, and prepare papers for consideration and presentation to requesting managers and staff.
• Assist with partner communications, draft agreements, and budgets.
• Research and assist with writing RFP and RSQ responses.
• Assist with new program/property onboarding and contract terming procedures.
• Support staff in assigned project-based work.
• Respond to or screen email and telephone calls to the Director of Program Development and Quality Control, in his or her absence.
• Maintain employee website (Portal) as needed.
• Use Crystal Reports and/or SQL to extract and format data from the database, including monthly service reports.
• Assist with survey compilations and reporting including assisting the Compliance Analyst with the monthly service reporting process in relation to content.
• Assist with package and delivery of monthly service reporting to appropriate partners. Answer partner inquiries regarding reporting or forward to Director as appropriate.
• Assist with preparation of quarterly SHRA reporting, working with staff on any data entry issues, on behalf of the Director.
• Assist with the provision of staff database training and maintain updated manuals on the employee Portal.
• Assist with setting up new employee emails, listserve, and Portal access; remove access for all termed employees.
• Assist with the backup of all email accounts on a monthly basis.
• Provide remote database and IT support to staff from all regions.
• Create printed and electronic materials (e.g. databases, reports, forms, etc.) for the purpose of documenting activities, providing written support, and/or conveying information.
• Provide clerical support in accordance with the corporate office procedures and program operation (i.e. office supply ordering, sorting, processing & distributing incoming mail).
• Assist with building and equipment maintenance as necessary.

Job Specifics:

• Official Job Title: Program Development & Quality Control Assistant
• Job classification: Non-Exempt, 40 hours/week
• Job Location: Sacramento, CA 95827
• Specific Skills: Attention to detail, Microsoft Office, intermediate to advanced Excel, database entry required; SQL desired

Education and/or Experience and/or License Certification:

• Bachelor’s degree in a related field
• One (1) year of related experience
• An equivalent combination of education and experience may substitute for the degree
• A background or experience working for a non-profit would be a big plus!

Are you ready to make a difference, stand behind and support individuals and families so they achieve their goals and become empowered to move forward in their lives? Apply today!!!

Proof of COVID-19 Vaccine Required

At LifeSTEPS, the health and safety of our staff is our highest priority. All offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19, or being willing to receive the COVID-19 vaccine by the date of hire. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.

Please Note

LifeSTEPS values the diversity of the people it hires and serves. Diversity at LifeSTEPS means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status. Please provide us with notice if you will require accommodations during the interview process.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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