We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Overview:
Foley Entertainment Group LLC (FEG), the parent company for the Vegas Golden Knights (VGK), the Henderson Silver Knights (HSK) and the Vegas Knight Hawks (VKH) have set the standard for professional sports in the greater Las Vegas community. We are looking for the best and brightest to join our Ticketing team as we continue to always advance, never retreat. We are currently seeking experienced candidates for the role of Account Executive involve responsibilities within premium seating, group sales, and service and launch of our new franchises, the Henderson Silver Knights and Vegas Knight Hawks at the Dollar Loan Center in Henderson, NV.

Department: Ticketing
Job Title: Account Executive
Reports To: Director, Ticketing

The Account Executive is directly responsible for all goals associated with generating revenue through the sale of new season tickets, partial plans, groups, event suites premium seating and service. This is achieved with a proactive work ethic through networking and establishing relationships, prospecting, attending events, providing world class service, and delivering customized communications, events, and programs. There are also additional revenue responsibilities as new projects are assigned.

Responsibilities:

• Meet and exceed individual and team new business revenue goals with an emphasis on premium for HSK and VKH
• Establish foundation for premium and event suite relationships
• Present oneself as the key go-to-person for assigned account base
• Sell upgrades, add-ons, and generate referrals
• Build strong relationships with assigned account base through proactive communication including seat visits, phone calls, emails and other touchpoints
• Make a minimum of fifty (50) outbound calls per day – twenty of which should be made to new self-prospected businesses
• Effectively communicate all team events and available inventory
• Be proactive, respond to and resolve all customer complaints, requests, and inquiries from assigned account base; handle difficult fans and situations in a calm and professional manner
• Ensure ticket member information and data are accurate and complete for assigned accounts
• Assist in developing and delivering customized benefits, programs and events to drive loyalty within group and season ticket accounts
• Ability to stand, set up and break down sales tables, work nights, weekends and holidays as needed, in addition to traditional business hours
• Lead season ticket sales and group ticket sales effort at the Dollar Loan Center
• Responsible for exceeding individual and team sales goals in all seating locations
• Other projects as assigned

Required Knowledge/Skills/Job Qualifications:

• Excellent Communication Skills - interpersonal, verbal, written, sales
• Problem Solver, Creative, Detail Orientated, Team Player
• Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues
• Working knowledge of a ticketing system
• Previous experience with a CRM system (SalesForce, Microsoft CRM, etc)

Education / Experience:

• Bachelor’s degree in business/sales/marketing/sports management or similar concentration required.
• Minimum of 2-3 years ticket sales/service experience, preferably in sports/entertainment required

Our Culture:

• No ego, ‘We’ not ‘Me’ approach to everything we do
• Positive energy
• Relentless work ethic
• Always advance
• Never retreat

Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to HR@vegasgoldenknights.com to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


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