Description
Shipping
We deliver domestic orders within 3-5 working days and international orders within 7-14 working days.
All items will be sent by USPS (USA) or Royal Mail (UK) with tracking service.
Returns
As PayPal is an online payment system, we can only exchange but not refund your items.
If you would like to exchange your items, please let us know within 90 days of purchase by emailing us at shop@epokagency.com.
We would expect that you have kept all original packaging and labels, and that the items are undamaged and unused.
We do not refund any delivery charges you have paid if you return an order. However, there are no additional delivery charges for
the exchanged items dispatched to you.